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It has a major flaw. The app does not notify you when any product is missing the dimensions or weight - and then customers can't check out.
Dimensions or weight can be easily missed when duplicating or creating a new product. If no dimensions or weight exist, the customer will get an odd error at checkout which says "we cannot ship to your region". There is no further explanation for the customer ...
I'm sorry to hear that you didn't have a positive experience with Intuitive Shipping. While it seems like an obvious addition to have notifications if a product is missing ...
Great concept, and does everything i needed, well sometimes it did. definitely has some bugs and issues. but the biggest problem is the customer service. you cant get in touch with anyone over the phone, by email only and they dont respond quick. i constantly had customers tell me they cant checkout even though they are within the "rules/settings". and there is nobody to give you any help. I ...
I’m sorry to hear you didn’t enjoy your experience with Intuitive Shipping.
I reviewed the support history on your account, and our team responded to all inquiries promptly. ...