評價 (482)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年6月13日

Great app and amazing customer service! Greg helped me set it up the right way and when ups made changes, he helped me with testing and setting up the new account. Super responsive, helpful, nice and knowledgeable.

customboxes.io
美國
使用應用程式 4個月
Intuitive Shipping Inc 已回覆 2023年6月16日

Thank you for taking a few moments to share this! It's great to hear that Greg was able to help get you set up and running. Greg and our entire support team are here to help you if you have any questions about Intuitive Shipping or if you run into any issues.

Best regards,

Ron Anderson
Customer Experience Manager

2022年11月18日

The customer service was amazing. Everyone I spoke to was so helpful and patient with me. I highly recommend them!

Antique Native American Baskets
美國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2022年11月21日

Thank you for the recommendation! It's great to hear you're getting the help you need from our team. We're here if you have any other questions or if you run into any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

2021年3月15日

The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone

My Little Monkey
英國
使用應用程式 3個月
2023年12月7日

Shopify shipping leaves so much to be desired, so I was searching for an app that would help solve all of the issues I was experiencing. My journey to find a one-size-fits-mine solution to my store's many shipping issues was very much like Goldilocks and her journey to find the best soup and bed. I eventually came across the smart boxing app, which was great, but it didn't quite solve everything that I needed. Then I found the ONE, Intuitive Shipping, and seriously, I am amazed at how many different things it does. I have officially solved all of my shipping woes! The only thing better than the app itself, is the support behind it. Every single time I need help with something, they respond quick and thoroughly. Specifically, Greg & Paul have been so helpful! They answer all of my questions, and get everything set up to exactly like I need. If you are on the fence about adding this app, it is 100% worth it. No more losing money on bad shipping estimates from Shopify!

Okum Supply
美國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2023年12月12日

Wow, thank you so much for these kind words! We're very happy that you found Intuitive Shipping and we look forward to working with you for a long time. Our team appreciates the overwhelmingly positive feedback! If you have any new questions or run into a snag, please don't hesitate to reach out. Paul, Greg and the rest of our support team are here to help whenever the need arises.

Best regards,

Ron Anderson
Customer Experience Manager

2023年5月22日

Die App löst für uns so viele Problem, Genial! Am besten ist aber der Support, so einen kompetenten und zuvorkommenden Support erlebt man selten. Vilen Dank nochmal an Michael.

gakesto
德國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2023年5月23日

Danke Sehr! We appreciate you taking time to share this, and we are happy to hear Intuitive Shipping is the solution you need for your complex shipping requirements. We're here to help if you have any more questions or concerns.

Best regards,

Ron Anderson
Customer Experience Manager

2023年3月15日

Our delivery cost calculation is really complex and we have been a long time looking for a proper tool for it.
Intuitive Shipping has been great! The FAQs and the support excellent.
We recommend it a lot.

Gifts for Life | Viva!
英國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2023年3月22日

Thank you for the recommendation! We're happy to hear Intuitive Shipping is helping you manage the complexity with your shipping requirements. We appreciate your positive feedback on the help center and our support team. If you do have any further questions about Intuitive Shipping, or you can't find when you need in the help center, please reach out to us!

Best regards,

Ron Anderson
Customer Experience Manager

2023年8月16日

Great support, super quick and helpful. Worked closely with me to get us up and running. Thank you!

SEATOPIA
美國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2023年9月5日

Thank you! We appreciate you taking a few moments to share this. We're happy to hear you've been getting speedy assistance when the need arises. If you have any additional questions about Intuitive Shipping or if you run into any concerns, please don't hesitate to reach out to our support team!

Best regards,

Ron Anderson
Customer Experience Manager

2023年12月14日

After porting our web platform from Magento to Shopify, I was struggling with the limitations of Shopify Shipping. Thankfully I found Intuitive Shipping!

We have a complex inventory system on Shopify which requires a lot of custom shipping rules... Intuitive Shipping has made the set up of these delivery options very easy. The flexibility of their system has allowed us to set up rules to exactly align our needs, not confined to just weight or size. I'm using custom tags to set shipping rates, the options here are endless. I'm still not using the system to it's full capacity, but so far have found no issue which they cannot fix. Every time I have contacted support for guidance, they have been very informative and have found a solution to fit our bespoke needs. It seems all their team know what they're talking about, I can't rate this app, or their customer service, highly enough.

Down the Line Surf
英國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2024年1月3日

We're glad you found us, too! Thank you so much for sharing this to help others with similar shipping complexity make an informed decision. It's great to hear that Intuitive Shipping has capably handled all of your requirements, and we're happy that you're getting quick support when it's needed. Please don't be a stranger! Our team is here to help whenever the need arises.

Best regards,

Ron Anderson
Customer Experience Manager

2022年10月9日

Shipping is complicated for stores with lots of products, lots of packaging and global shipping. Intuitive helps make sure that what your customers are paying for shipping lines up with the actual costs your store pays to ship their packages. The setup is involved and took us a while to setup, but the support from Intuitive has been absolutely first rate. They helped us get it up and running and to help us sort out any issues along the way. Truly, the support could not have been better.

The HPLHS Store
美國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2022年10月11日

We're so happy to hear you've been getting the support you needed to get Intuitive Shipping set up confidently and correctly. Thank you for sharing this so that others with similar shipping complexity can make an informed decision.

Best regards,

Ron Anderson
Customer Experience Manager

2023年5月23日

Michael Janes provided exceptional customer service and technical guidance throughout the entire setup process. I would say the customer support combined with the simplicity of platform (truly intuitive) make this one of my favorite apps I've worked with; and I've worked with hundreds. Top notch all around!

Goodbye UTI at The Newtriment Store
美國
使用應用程式 3個月
Intuitive Shipping Inc 已回覆 2023年5月25日

Amazing! Thank you so much for the high praise. We're happy to hear your experiences with Intuitive Shipping have been so positive, and that Michael has been taking good care of you. Our dev team appreciates the love for the user interface! If the need should arise, we're here to help! Don't hesitate to reach out to us.

Best regards,

Ron Anderson
Customer Experience Manager