Intuitive Shipping , 421 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

May 9, 2023

Fantastic, personalized service. A legit app, with real humans there to help you out. Michael was able to help us get set up after the set up of our store through them a curveball. Glad we got started with IS!

Aztec Hydraulics
Canada
15 days using the app
Intuitive Shipping Inc replied May 16, 2023

We very much appreciate you taking time to share this! It's great to hear you were able to take advantage of our free onboarding, and that Michael was able to get you set up confidently. Michael and the rest of our support team are here to help if you run into any concerns or if you have any other questions about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

May 18, 2023

The most incredible customer support from information, support and using the final product. We are so pleased we have changed to Intuitive Shipping. Please don't ever change your level of customer service. It is beyond 5 stars!

Eversfield Organic
United Kingdom
2 days using the app
Intuitive Shipping Inc replied May 23, 2023

Wow, thank you for this amazing review! We're pleased you changed to Intuitive Shipping, too! We challenge ourselves to provide the best possible support because we want you to succeed, and we want you to feel confident using Intuitive Shipping. If you have any questions or concerns in the future, we're happy to help!

Best regards,

Ron Anderson
Customer Experience Manager

May 1, 2023

Excellent customer service and prompt response to fixing an issue with an integration. Excellent app.

Home Fragrance Co. AU
Australia
21 days using the app
Intuitive Shipping Inc replied May 3, 2023

Thank you for helping others make an informed decision! We appreciate you taking a few moments to share this, and we're glad you're getting the support you need in a timely fashion. We're here to help should the need arise in the future!

Best regards,

Ron Anderson
Customer Experience Manager

August 7, 2023

Amazing app, intuitive to use and does exactly what we need to. Michael was extremely helpful with the setup

LOFT
United Kingdom
About 3 hours using the app
Intuitive Shipping Inc replied August 11, 2023

Thank you for this! We appreciate you taking some time to share your experiences with Intuitive Shipping, and it's great to hear that it's giving you what you need. Michael and our support team are here for you should you run into any concerns or if you just have a simple question.

Best regards,

Ron Anderson
Customer Experience Manager

May 22, 2023

Die App löst für uns so viele Problem, Genial! Am besten ist aber der Support, so einen kompetenten und zuvorkommenden Support erlebt man selten. Vilen Dank nochmal an Michael.

gakesto
Germany
3 months using the app
Intuitive Shipping Inc replied May 23, 2023

Danke Sehr! We appreciate you taking time to share this, and we are happy to hear Intuitive Shipping is the solution you need for your complex shipping requirements. We're here to help if you have any more questions or concerns.

Best regards,

Ron Anderson
Customer Experience Manager

July 6, 2018

This app does exactly what it says it will, and costs so much less than all of the other alternatives out there! We have worked with plenty of other shipping apps and this is by far the best. The best part however is Joel and his customer service. We have had a few issues with rates showing up funny, but Joel is always right on top of it and goes the extra mile to help fix it. If you are having second thoughts about switching shipping apps or enabling one for the first time, stop worrying and install Intuitive Shipping!

How Much Ya Bench
United States
Over 5 years using the app
April 27, 2018

LOVE this app and the team behind it! We were having a lot of trouble getting things to apply correctly, and Joel and Sharon worked with me for the better part of two weeks, to make sure things finally worked the way we needed them. All the while being extremely personable and enjoyable to work with. Definitely thrilled we found this app!

Japanime Kamikaze Games
United States
Over 5 years using the app
April 27, 2018

This is the best shipping app in the Shopify platform by far.

Customer Service is Amazing, they helped us set our complicated shipping scenarios.
They were patient and knowledgeful about shipping in general.
The app is well designed, it has all kind of options that will allow you to do the unimaginable.

This app and their team deserve more than 5 stars.

Five Oceans Usa
United States
Over 5 years using the app
April 29, 2020

We have been using this app for about a year now. We have some very specific needs for shipping rate calculations. This app allows us to set those detailed adjustments to work automatically, and that has been very useful. At first, all of the options were a little daunting. But the developer has always been responsive and helpful. Once we got things dialed in, it did exactly what we needed.

Denny Austin
All American Sharpener

All American Sharpener
United States
About 5 years using the app
May 4, 2020

BEST SHIPPING QUOTE APP ON SHOPIFY. We had a number of scenarios to achieve with our store regarding shipping quotes. One being the need to send 2 boxes in one order, since our products have 2 boxes per order. Intuitive accounted for this with the additional box as well as helped with setting up all the scenarios we need for our situation. This app is fully solid and saved us! The support is also amazing and top notch. I would strongly recommend this app over any other shipping quote or boxing geometry type shipping app. Intuitive Shipping has everything you'd need.

RSG METALWORKS
United States
About 5 years using the app