Intuitive Shipping , 421 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

January 8, 2019

This app handles all of our shipping issues, and the customer support has been great. If there is something not quite working, Joel has been right there to find a solution.

Supplyitall by SJP
United States
Over 2 years using the app
March 11, 2021

We use this app to help us calculate live shipping rates for both ship to and ship from locations. The Intuitive Shipping support team is amazing! They are always willing to help and jump on a call whenever needed.

VDC On The Fly
United States
Over 2 years using the app
October 19, 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Cedar and Moss
United States
Over 2 years using the app
September 19, 2021

I use Intuitive Shipping in all of my stores, if you sell more than one shape product - or to more than one location - this app is for you. Customer Service is hands down the best too!

Mason Jar Merchant Canada
Canada
Over 2 years using the app
August 9, 2021

Love this app! And the staff is incredibly helpful. Ive had many questions, and each one is answered quickly, correctly, and with ease. Highly recommend this to anyone and everyone looking for a solid Shipping app, and a very helpful support team!

Jetter Green
United States
Over 2 years using the app
March 30, 2022

App is very helpful, but the standout part of this company is the customer service/technical support. With a lot of changes recently, we have worked with various new apps and the Intuitive Shipping support has been far above and beyond all others.

True Botanica Nutritional Supplements
United States
Over 2 years using the app
Intuitive Shipping Inc replied April 1, 2022

Thank you for taking a few moments to share your experiences with Intuitive Shipping! Our team takes pride in doing whatever is needed to make sure Intuitive Shipping is optimized for you and your store, and we're glad to hear you've experienced that first-hand. Shipping is complex, and that means there can be unforeseen challenges along the way. We're here to do whatever we can to help, no matter what the challenge might be...

Best regards,

Ron Anderson
Customer Experience Manager

December 17, 2020

they give that extra effort listening to the needs of the store and helping them achieve those needs

puntoh2o
Mexico
Over 2 years using the app
September 8, 2022

An incredibly comprehensive app that deals with shipping and carriage pricing options. Thankfully backed up by a responsive and helpful team that get you setup and running with minimal headache. Only had a couple of minor questions since setup, but again, quick and responsive support received each time.

Kings Stationers Artist Supplies
United Kingdom
Over 2 years using the app
Intuitive Shipping Inc replied September 12, 2022

Thank you for sharing your experience with Intuitive Shipping. We're happy to hear it's been such a positive one, and that you're getting the support you need when you have questions. Please don't hesitate to reach out if you require any further assistance. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

November 11, 2021

Intuitive Shipping really helped us with our store. Our shipping is now more effective and economical thanks to the tools in their app. It helped solve a lot of issues we were having with offering FREE SHIPPING on only certain products. They were also super helpful. Michael and the rest of team took their time to walk us though the initial set-up...and also later when we wanted to make our shipping rules even more effective.

Geek & Co.
Canada
Over 2 years using the app
Intuitive Shipping Inc replied November 15, 2021

We very much appreciate that you took a few moments to share how Intuitive Shipping has improved the shipping experience on your store. Our entire team is grateful for this amazing feedback. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

April 16, 2021

This app has saved us SO much money in incorrectly calculated shipping costs! It integrates with Printful as well. Their customer service is incredible every single time I've had a question. Despite note being the most tech savvy person, their representatives have made the process easy. Highly reccomend

FinfolkProductions
United States
Over 2 years using the app