Intuitive Shipping , 420 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

October 29, 2018

One of the most difficult aspects of launching my e-commerce business was putting together shipping tailored logistics for a small business with a complex shipping scenarios.

I have multiple types of products of varying sizes and shape on my website. I haven't come across one shipping arrangement that the Intuitive App isn't prepared for.
Afrocentricbeauty.com

AfroCentric Beauty
United States
Over 1 year using the app
Edited November 17, 2022

Update: We have been using this app for a few months now and it's been working flawlessly. Paul is an absolute star and a pleasure to deal with! Prompt and informative customer service. If you are in need of an app to help with shipping rates look no further. Highly recommend. Easy to use and great customer service received from Sherry! At first, it can be a bit tricky to get the scenario right but once you understand how it works it's very easy!

Original Duckhead
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied April 19, 2022

Thank you for this feedback! We're glad you got the help you needed from Sherry. Our entire team is here to make sure you feel comfortable and confident using Intuitive Shipping, so if you have any questions or get stuck on anything in the future, please let us know. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

July 5, 2022

This is the best shipping application for Shopify! We have tested many options which confirmed that Intuitive Shipping is the best!!

MFI Medical
United States
Over 1 year using the app
Intuitive Shipping Inc replied July 6, 2022

Thank you for the kind words! We're so happy to hear Intuitive Shipping is helping you succeed with shipping. Please reach out to us any time you have a question or need assistance.

Best regards,

Ron Anderson
Customer Experience Manager

May 14, 2021

This is the best shipping app on Shopify by far. It can handle any sort of weird scenario we throw at it. We were using Boxify but it would time out with large quantities. The support team (Paul and Michael) are phenomenal. I'm able to get things answered quickly and efficiently. They are probably the best developers I've ever worked with.

Brand King
United States
Over 1 year using the app
December 20, 2018

Great product with really fantastic support! After prototyping with at least 3 different shipping apps, I chose Intuitive Shipping because it had the best combination of simplicity to get started with a ton of flexibility for future growth. As my rules became more complex, I setup a consultation with Joel and he had everything configured to my exact specs in 30 minutes.

Cycleogical
United States
Over 1 year using the app
January 3, 2018

Intuitive Shipping is by far the most well designed and versatile app for customizing shipping options. User friendly yet powerful, this app has saved us countless hours and has provided multiple options not available on other similar apps we've tried. In addition, the support staff is responsive and eager to help.

Amkha Seed
United States
Over 1 year using the app
May 6, 2020

We misconfigured our shipping settings so I had to reach out to customer service for help. Paul not only found the problem quickly, but he also helped us fix it too. I wish all companies had the customer service Intuitive Shipping has! Thanks again!

Card Cavern Trading Cards, LLC
United States
Over 1 year using the app
Edited March 25, 2020

We use multiple apps for our businesses and personal use, and hands down Intuitive Shipping gives the best customer support! Thank you, Thank you!

The Idaho Painter
United States
Over 1 year using the app
March 29, 2022

If everyone had customer service like these guys the world would be a much better place, any issues I have, dealt with swiftly & professionally, I have recommended this app to many shopify users and will continue to do so!

Clickinituk
United Kingdom
About 1 year using the app
Intuitive Shipping Inc replied March 29, 2022

Wow, thank you for that! We take pride in the passion we have for making your experience with Intuitive Shipping both pleasant and fruitful for your business. It's amazing to hear that your experience has been so positive! If we can help with anything, please reach out to our support team. And thank you so much for the recommendations!

Best regards,

Ron Anderson
Customer Experience Manager

April 6, 2020

This product and the support are unreal...Joel and his team have done nothing less during these trying times than offer the greatest customer service I have ever seen. Thank you! Highly recommended!

inchofmetal
United States
About 1 year using the app