Intuitive Shipping , 421 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

March 10, 2021

The app has been very useful for our many different shipping scenarios. Their support team was very knowledgable and dedicated to helping us find solutions to our questions! Thank you!

Burdock Brewery
Canada
9 months using the app
January 6, 2022

This app has let us set up worldwide posting with several carriers, there are a lot of shipping scenarios available and it is easy to use. The support has been great too, any queries or questions resolved straight away. Great App and partner for our website.

Twinings
United Kingdom
9 months using the app
Intuitive Shipping Inc replied January 6, 2022

Our team has thoroughly enjoyed working with you! We look forward to a continued partnership, and to helping you whenever the need arises. Thank you for taking a few moments to share your Intuitive Shipping experiences with others. It is very much appreciated!

Best regards,

Ron Anderson
Customer Experience Manager

June 14, 2022

Super intelligent & impressive app with A+ technical support. Helped us solve some super complex shipping scenarios for large catalog stores in no time, would recommend to anyone who needs to expand on Shopify shipping capabilities.

Morrison Hotel Gallery
United States
9 months using the app
Intuitive Shipping Inc replied June 17, 2022

We're very happy to hear that Intuitive Shipping is helping you manage your complex shipping strategy, and that you're getting the support you need from our team. Thank you very much for taking the time to share this so that others with similar shipping needs can make an informed decision.

Best regards,

Ron Anderson
Customer Experience Manager

March 16, 2021

This is the best shipping settings app I've tried so far. The interface is beautiful and their customer service is SUPER fast, patient and helpful. I would recommend this to anyone with specific shipping needs.

Doodl
Hong Kong SAR
9 months using the app
Edited November 9, 2022

UPDATE: the support from these guys is truly exceptional... they're on it, accurate, and will keep on it until issue is resolved. I cannot recommend Intuitive Shipping enough!! Many thanks!! We're able to do multiple configurations for local delivery, carrier rates, product based packaging iterations etc - very, very good app, and once you understand some basic steps, it's pretty remarkable. In the inevitable support request, Greg has been fantastic, timely, thorough and solved all my issues and the initial setup call is a nice feature. VERY strongly recommend this app, especially if you have various product dimensions and weights - the boxing function is really spot on. Go for it!

Apex Chassis Wholesale
United States
9 months using the app
Intuitive Shipping Inc replied March 29, 2022

We're thrilled to hear that Intuitive Shipping is helping you effectively manage complex shipping requirements! Thank you for sharing your recommendation and for talking about your experiences working with our amazing team, especially Greg. We appreciate this so much! Thank you.

Best regards,

Ron Anderson
Customer Experience Manager

April 18, 2023

Excellent app with an incredible team who has been there to support us every step along the way of getting our shipping set up. We sell items of all shapes and sizes, some that are available to ship across North America and others that are only available for local pick up or delivery. Intuitive Shipping has been instrumental in helping us set up our shipping program within Shopify. Would highly recommend!

Simone & Ivy
Canada
9 months using the app
Intuitive Shipping Inc replied April 24, 2023

Wow, thank you for your recommendation! It's great to hear that Intuitive Shipping is helping you effectively manage the complexity with your shipping requirements, and that our support team has been there to guide you through the setup process. If you have any questions or run into any concerns, please don't hesitate to reach out. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

March 15, 2020

Before Intuitive Shipping was recommended to me by a Shopify support agent, I was pulling my hair out with Shopify's native shipping configuration.

I could not base shipping on cart cost as my single product is eligible for UK Disability VAT Exemption, so when used, will reduce the cost by 20%. Entering weight ranges for a a 1.5kg product was tedious, and I found it very frustrating that Shopify won't allow shipping to be calculated by quantity. Wix is the same and I really don't understand why!

Anyway, with Intuitive Shipping, that is all in the dim and distant past!

Once Shipping Zones are created in the native Shopify system and imported into Intuitive Shipping (a piece of cake!), creating rates is easy, and you don't even need to enter a shipping cost for EVERY quantity. You can set it to increment the shipping cost per quantity, and if needed, add, or deduct a percentage or a sent amount of money.

With my UPS account, the shipping cost for three keyboards is the same as for one, so for a package that costs £5 each to ship, you would enter:

Shipping costs

Up To: ~
Shipping Cost: 5
Per Unit (Optional): 1

This means that for each of this item added to your website's cart, the shipping cost would increase by £5. This is not possible by just using Shopify's native shipping settings, and saves a LOT of time.

There are many other features that I have not yet used, but after wasting weeks with the Shopify shipping system, and other shipping apps, Intuitive Shipping is literally worth it's weight in gold, as are Paul and the other staff who offer outstanding support.

Incidentally, if you have implemented a shipping rates calculator to your cart as I have, it works just fine with the rates pulled from Intuitive Shipping.

Definitely an app not to be without!

Lime Assistive Technology Ltd
United Kingdom
9 months using the app
November 18, 2019

There isn't a single best app in the app store! You can literally do just about ANYTHING when it comes to possible shipping scenarios.

The best part of this app is the team that supports it. They are SO attentive and helpful. If you have any complicated shipping needs, install this app and get to work.

You can even schedule FREE Shipping threshold scenarios in advance which makes holiday sales planning much easier!

RIPT Apparel
United States
8 months using the app
December 12, 2017

wow! would get this app for its customer service alone. on top of the best service we have ever gotten by any shopify app, you'll also get the probabely best shipping app for shopify on top. it's smartly designed to give you all the creative power for your shipping rules without having to be a coder. joel helped us sketch the outlines - the rest is just a couple of clicks (read: rule clones) away... and - did i mention the 5star customer service yet?!

Diamond Pride
Germany
8 months using the app
December 19, 2018

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

Fire Safety USA
United States
8 months using the app