Intuitive Shipping , 420 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

February 18, 2023

If you are seeking a robust, flexible shipping solution for both simple and highly complex shipping scenarios, look no further. Additionally, with Intuitive Shipping you will get unparalleled, domestic customer service and a unique ability to test all of your changes on your live system without impacting your existing functionality. Intuitive is fully committed to helping you succeed. My only disappointment is that we had to churn through so many other lesser apps before finding Intuitive.

Acoustic Coffee
United States
7 months using the app
Intuitive Shipping Inc replied February 22, 2023

We're so glad you found us! And we're happy that your experience with Intuitive Shipping has been such a positive one so far. It's great to hear that you're taking advantage of our testing features so you have the confidence that your updates work properly without disrupting your current setup. Our team is here if you get stuck on anything or if you have any questions. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

March 9, 2023

Very helpful tool! The offerings are fairly robust, which allows for detailed customization. There's a little bit of a learning curve when you're first getting everything setup, but their support is awesome and very communicative.

Uprise Art
United States
7 months using the app
Intuitive Shipping Inc replied March 13, 2023

Thank you for helping others make an informed decision! We know Intuitive Shipping can handle just about any shipping situation you can think of, so our team is always here to help if you have a question or run into a snag during or after setup. We also have an extensive help center with a number of setup articles, how-to guides and FAQs about Intuitive Shipping. Let us know if we can help!

Best regards

Ron Anderson
Customer Experience Manager

June 11, 2022

Mechael, Customer Success Representative of Intuitive Shipping, helped us a lot and solved complicated shipping rules

Genki Forest
United States
7 months using the app
Intuitive Shipping Inc replied June 13, 2022

Thank you for taking a few moments out of your day to share your experience with Intuitive Shipping. Please don't hesitate to reach out to our Success team if you run into any concerns or have questions. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

February 12, 2020

Super useful and powerful shipping app. We use it to calculate precise, real-time international rates. The support has been lights out, thanks to Paul and his team.

Alpha Golf
United States
7 months using the app
March 2, 2022

This app does exactly what we need to display specific shipping services and rates based on what's in a customer's cart. The technical support team helped us really dial it in and tweak it for our exact situation and demand. They were also quick with communication and solved a lot of issues I ran into while I was setting up pretty complicated scenarios.

Rainbow Technology
United States
7 months using the app
Intuitive Shipping Inc replied March 3, 2022

Our team very much appreciates this, thank you! We're glad you were able to get the help you needed to get your setup just right. Please don't hesitate to contact our support team if you have any questions or run into and challenges.

Best regards,

Ron Anderson
Customer Experience Manager

Edited December 6, 2018

This app works wonderfully and is very simple and, yes you guessed it, intuitive to use. Shipping scenarios for online businesses can get very complicated, so it is so helpful to have a platform that organises it logically. The capabilities of this app seem quite vast.

Orchard St.
Australia
7 months using the app
January 20, 2021

This is a very robust app with a ton of features that we needed. We had special requirements for shipping multiple packages and it checked all the boxes for us. Their friendly support team was very helpful in providing the assistance we needed for our unique situation. Would definitely recommend this.

Heaven's Harvest Store
United States
7 months using the app
May 28, 2018

I had quite a specific set of shipping rules I wanted to setup.
I needed to handle domestic retail, international and wholesale customers all differently based off different weights, customer tags etc.
I shopped around for several different shipping apps, but none could do what I needed.
Several google searches looking for a solution I came across a blog mentioning Intuitive shipping.
Downloaded it and its shipping rules allowed me to set it up all myself. Due to the complexity of the rules I needed, my setup didn't work as expected. I reached out to Joel at support and he spent over an hour on skype with me going through it all and help me set it up and test everything.
Support was amazing and the app worked perfectly with my complex set of rules, Super happy with it and can't recommend this app enough. Its a powerful tool with a lot of flexibility with complex shipping scenarios.

Sydney Vape Co
Australia
6 months using the app
June 1, 2018

Intuitive Shipping gave us the ability to easily set up shipping scenarios for the variety of items and combinations of items on our site. Support is quick and thorough. Joel is great! We looked at several apps before deciding on Intuitive. Great value. Extremely happy with this app!

Fringe Studio
United States
6 months using the app
February 16, 2021

Great app if you need some additional functionality to what Shopify Shipping can offer. The customer support is the real highlight, they are quick to respond and extremely helpful.

Plan "B" Organics®
Australia
6 months using the app