Intuitive Shipping , 420 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

August 14, 2018

It's no surprise to me that this app only has 5-star reviews. This app increases our revenue by offering our customers accurate shipping quotes and ensures that the right products ship in the right packaging. Their customer service is exceptional and anyone who ships products in different package sizes needs this app.

Cam

Senderopc
United States
6 months using the app
February 9, 2021

The app works really well and solved our shipping needs. Any problems we had were immediately addressed by support. Recommend.

Mountain Falls Mineral Water
South Africa
6 months using the app
Edited March 20, 2019

We have tried several shipping calculators but went for Intuitive Shipping because it allows for a lot of fine tuning. The app has a bit of learning curve but Joel Reeds provides amazing customer service!

Ananas Anam
Spain
6 months using the app
February 11, 2021

This app allowed us to create a complicated shipping set up where some of our products ship for free to a location and others have a cost based on total cart value. Setting up the app was a bit challenging but their support team was very helpful and even implemented updates based on some of the challenges we ran into.

OkiOki
United States
6 months using the app
March 5, 2021

Great app! Customizable to your preference and support is always there to help you every step of the way!

Shin-Sen-Gumi
United States
6 months using the app
January 5, 2021

Couldn't praise this app more. I ship very large items so it's important for me have a clear and accurate shipping system for myself and customers. Their support has been top notch as well. I highly recommend Intuitive Shipping!

Little Free Library
United States
6 months using the app
February 17, 2022

Paul and his team offered amazing on-boarding support. Can't give a high-enough rating for this. It has solved a lot of problems on our site. We were struggling with shipping on our site for years, and Intuitive Shipping's very modern app easily solved the problems. I'll give this 11 stars out of 10!!

iFoodEquipment.ca
Canada
6 months using the app
Intuitive Shipping Inc replied February 17, 2022

This is amazing! Thank you so much for taking a few moments to share this. We're so happy to hear that you no longer have to struggle with this part of your business after such a long time. We take pride in knowing our ship! If you run into any issues or have questions about Intuitive Shipping, Paul and our entire support team are here when you need us!

Best regards,

Ron Anderson
Customer Experience Manager

April 11, 2021

This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.

Kinetic Labs
United States
5 months using the app
May 7, 2021

Really useful app for us due to having complicated shipping across many vendors. Helpful support also.

Bonnie Local
United Kingdom
5 months using the app
October 28, 2019

App allows you to combine postage options and charge per unit, so much more flexibility than the default Shopify options. Live chat are a great help and will assist with set-up to ensure everything is working to your requirements. Instant, helpful and would have been lost without their assistance!

Côte Restaurants
United Kingdom
5 months using the app