Intuitive Shipping , 421 reviews

We have products that may be small but have a lot of weight. I have used a number of different types of shipping calculation apps over the years with very little luck. We have been using the app for over a year now and it has solved about 90% of the issues we have with calculating shipping rates.
It has a very detailed system for entering in the different boxes and envelopes /soft packages use. You can enter the outer and inner dimensions, maximum weight, empty weight, and cost. This help to get a better shipping calculation and you can add the cost of the shipping material to the shipping price.
You can create shipping "Scenarios" for all different types of shipping. We ship out mainly FedEx Ground, but also sometimes FedEx Freight, and on a few small flat items USPS first class mail. We ship to domestics locations and international. We can create "Scenarios" to accommodate our products. Filtering out some products that are only shipped domestically. Also some products to ship out via USPS first class mail or FedEx it they are ordered with other products. The "Smartboxing" also figures out packaging very well. You can also add on handling costs and have the rate rounded up or down.
Our products are not in retail packaging and are shipped out as parts. I would suggest adding an addition product dimensions to accommodate for packing material.
Most of the app is very easy to figure out and to work with. I have had a few little things I have had issue with and the tech support have been very helpful.
This has been one of they easiest and most comprehensive shipping rate calculating apps I have worked with. It has many features and it seems to be well thought out for different types of shipping.

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

We found the app extremely useful for our not-so-simple set of delivery options. Very good customer service, although I've only had to ask them for help once or two times in over 5 years of using the app. Congratulations! I definitely recommend!

This is a GREAT app for anyone needing to figure out shipping rates for their store. The support is beyond amazing. From the initial set up, to tweaks and changes along the way, as OUR needs changed, they are always almost instantaneously responsive. They understand that everything is urgent when it comes to your e-commerce business and respond accordingly. Special shout out to Paul who has been our go-to person since day one.

I have continuously gotten great support through this app. Frankly, our shopify store would be near impossible to run without the use of intuitive, and the entire team really does a great job of explaining things to make it a bit easier to navigate on your end. I really appreciate the effort they take1

Every time I reach out to customer service they are able to help me solve my problem in just a few clicks. I'm not super tech savvy, and while this app is super easy to use, we had a few products that required some help to calculate properly because of the way we needed to pack them. They were super helpful and FAST.

I've been using Intuitive Shipping for several years now. It works very well for us. Support has always been quick and helpful. Highly recommended!

Great shipping app which is perfect for all complexe shipping policies. Great flexibility to manage all kind of rules. Great support team ! Hands down, the best shipping app on the market.

We reached out to Intuitive when we realized that Shopify's shipping feature wouldn't cut it for the complicated shipping scenarios of our B2B website. We are among the early adopters of Shopify B2B and Intuitive did not have an out-of-the-box solution for our percentage-based shipping tiers. However, Intuitive's team worked very closely with our web developer to ensure their app works on our checkout page. Their work ensured that we could launch our website with confidence. The app itself has several conditional rules that would fit the needs of most businesses. Their customer service is extremely responsive and follows through to make sure the solution is implemented. Thanks, Intuitive team!

Our company has fairly complex shipping rules and this app made it possible! I have probably worn out this support staff with all of my inquiries over the last few years but they are so helpful and quick to respond! I've never received this level of support in any part of my professional and personal life. Would recommend to anyone!