Intuitive Shipping

Intuitive Shipping

Free plan available. 15-day free trial.
Rating (4.9)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

November 15, 2017

Languages

English

Works with

Canada Post, UPS, USPS, Australia Post, ShipStation, Other Major Carriers

Forget cookie cutter. It's time to push the limits of what is possible in online shipping.

Shipping costs and delivery options are the number one cause of abandoned carts. But what if you could take that old roadblock and turn it into a competitive advantage? We're here to help you do just that, thanks to a full set of features that give you unrivalled control over your checkout. We'll greet you with a one-on-one onboarding session so we can size up your needs and get you started. We'll be here all along the way too. See for yourself how we've earned those five stars!

Shipping costs and delivery options are the number one cause of abandoned carts. But what if you could take that old roadblock and turn it into a competitive advantage? We're here to help you do just that, thanks to a full set of features that give you unrivalled control over your checkout. We'll greet you with a one-on-one onboarding session so we can size up your needs and get you started. We'll be here all along the way too. See for yourself how we've earned those five stars! more
  • Mix & match over 40 Conditions to control when rates appear at checkout and why
  • Charge exactly what you want for shipping with granular pricing control.
  • Brand your checkout and customize the naming of shipping & delivery options.
  • Display descriptions below shipping options for a checkout that converts.
  • Join other conscious brands and use SmartBoxing for accurate dimensional rates.

Pricing

15-day free trial

Sandbox

Free

  • Take the time you need to set up and test your configuration before making Intuitive Shipping rates available to customers at checkout.

Growth

$70/month

  • 500 orders included
  • All features included
  • Unlimited FREE trial in sandbox
  • 15-day FREE trial in live mode

Business

$150/month

  • 2,000 orders included
  • All features included
  • Unlimited FREE trial in sandbox
  • 15-day FREE trial in live mode

Professional

$300/month

  • 5,000 orders included
  • All features included
  • Unlimited FREE trial in sandbox
  • 15-day FREE trial in live mode

Sandbox

Free

  • Take the time you need to set up and test your configuration before making Intuitive Shipping rates available to customers at checkout.

Growth

$70/month

  • 500 orders included
  • All features included
  • Unlimited FREE trial in sandbox
  • 15-day FREE trial in live mode

Business

$150/month

  • 2,000 orders included
  • All features included
  • Unlimited FREE trial in sandbox
  • 15-day FREE trial in live mode

Professional

$300/month

  • 5,000 orders included
  • All features included
  • Unlimited FREE trial in sandbox
  • 15-day FREE trial in live mode

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

356 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive shipping solutions, including multi-box, domestic, international, and oversized items. Its "Scenarios" and "Smartboxing" features are praised for creating diverse shipping scenarios and efficient packaging. The app's interface is user-friendly and its customer service is noted for its promptness. It also offers a quick setup service for product dimensions. It's ideal for managing complex shipping rates and blending multiple shipping methods for one total rate.

August 16, 2023

Intuitive Shipping steps in where Shopify's built-in shipping solution leaves off. They take care of things like smartboxing and keeping track of product dimensions, etc. Furthermore, they take care of our complex wholesale rules (scenarios) that apply differently to different customers and based on different spend amounts to different locales. There, so far, hasn't been a tricky shipping scenario that we've thrown at it that it couldn't handle.

I think, perhaps, even more important than that, is their really excellent customer service team. Whenever we've had issues (including some that may have been caused by another app that failed to pass correction info along to Intuitive or where Shopify itself may have failed) they were always on the ball with customer service, support and response. They allow you to also book real calls with real people in advance who will (virtually) hold your hand while creating scenarios or troubleshooting problems.

We're really happy working with them.

Ford Medical
United States
Over 1 year using the app
Intuitive Shipping Inc replied September 5, 2023

We very much appreciate you taking time to share your experiences with Intuitive Shipping. It's great to hear that our system is helping to manage your shipping complexity so effectively. Thank you for the praise for our support team. We're happy to hear you have taken advantage of our one-on-one support sessions! When shipping rules are complex, it's much more effective to demonstrate or troubleshoot in real time. Please reach out to us any time you have a question or run into a concern.

Best regards,

Ron Anderson
Customer Experience Manager

August 3, 2023

This is the best shipping app, period. This is the best support you will ever get, period. Plus they’re in Canada. Shout out to Paul for the best service ever.

We have complex shipping needs. Multi-box, domestic & international, free shipping, oversize items, beyond destination charges, complex variants, markups and discounts and Intuitive handles them all easily. This app is saving us so much time on oversized shipping quotes now. It blows my mind that Shopify is so bad at shipping. Don’t even waste anytime with Shopify shipping, you can’t even add product dimensions! I have no doubt Shopify will buy Intuitive at some point for a lot of money and they deserve it. They have made a great app and company.

It will take you time to setup all your product dimensions if you haven’t yet. Pay for the awesome white glove service to setup all your shipping scenarios fast. Trust me, Paul’s service is worth the price. I asked Paul so many questions that I started to annoy myself. He answered them all and continues to do so whenever we need anything.

Only suggestion for improvement would be to create a warning in the admin that indicates there are products with no dimensions. Mainly an issue for big product catalogs and no fault of Intuitive but we missed a few dimensions on variants and customers couldn’t check out. The app does have backup rates you can setup, but on oversize items you might eat some serious cost before you realize your mistake. Run through the product spreadsheet 5 or 6 times to make sure you didn’t miss anything and make sure to add Intuitive dimensions as part of your new product process before launching new products.

Stop looking, you’ve found the only shipping app you need. Great app, fantastic people, A+ from us!

Strobepro Studio Lighting
Canada
Almost 3 years using the app
Intuitive Shipping Inc replied August 11, 2023

Thank you for this fantastic and thoughtful review. We are so happy to hear that Intuitive Shipping is handling all of your complex shipping needs effectively. It's amazing to hear that you got the most out of our white glove configuration service and that Paul was able to get you set up and on your way. Paul and the rest of our team are happy to answer any questions you have, so don't be shy!

We appreciate your feedback on our product dimension and packing algorithm features. Our team is always looking for ways to improve Intuitive Shipping and we consider any feature requests and suggestions we receive for future updates. In fact the app is what it is today because of feedback from merchants like you, so if there is anything else you would like to see, let us know!

Best regards,

Ron Anderson
Customer Experience Manager

Edited June 8, 2023

Stop looking... you found it.
This is hands-down the BEST shipping rates app that has ever been created, backed by the best support staff on the planet. Believe me... I've tried them ALL
Intuitive Shipping can handle even the most complex scenarios across most every carrier out there.
Need Dangerous goods fees applied to by air shipping methods , but regular shipping via ground? No Problem
Shipping to Hawaii, but need ground methods omitted when DG items added to cart? No Problem
Need a rate for every method offered from 3 carriers? No Problem
Need special rates for certain customers? No problem
Need to block shipping to Fraud accounts?
Need Free shipping offered for certain stipulations? No problem
Need to block certain items from shipping to certain areas? No Problem
Need a flat fee for certain items but live rates for others? No Problem
You can rename shipping methods
You can pull negotiated rates from each of your carrier accounts, OR you can pull all rates from your Shipstation account - which makes life easier!
You can review every quote from every draft or Web cart - (WOW)
"How Accurate are the rates?" : you can upload all of your packaging sizes, and specify each of your items dimensions. This allows the app to return the most accurate rates on the fly.
Sound Complicated? It's really easy to use.
Don't feel like setting it up yourself? They offer a "White Glove Setup" service that sounds more expensive than it is, and it's worth every penny. They don't just set up, they also help maintain- I can't say enough good things about their support staff; they are the nicest bunch of people you can interact with, and it makes you feel good about supporting their business... and they're quick!
Install this app, mark this off your 'to-do' list, and prepare to be amazed.
Six out of five stars
Paul for president!

Evolve Skateboards USA
United States
3 months using the app
Intuitive Shipping Inc replied June 13, 2023

Wow... this left our team speechless. Thank you so much for the love! We appreciate you taking the time to share this, and we're beyond thrilled that your experiences with Intuitive Shipping have been so overwhelmingly positive. Paul and the support team are always here if you need help. We'd nominate Paul, too, but we don't want to lose him!

Best regards,

Ron Anderson
Customer Experience Manager

About this app

Launched

November 15, 2017

Languages

English

Works with

Canada Post, UPS, USPS, Australia Post, ShipStation, Other Major Carriers

Built by Intuitive Shipping Inc

About Intuitive Shipping Inc

4.9 average rating

6 years building apps for the Shopify App Store

Support

Send a message

support@intuitiveshipping.com

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