Reseñas (142)

Calificación general
4,4
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
3 de abril de 2021

Inventory Planner has been one of the best apps to ever happen to our store on Shopify. It provides replenishment recommendations/forecasting for your products based on past sales. After the initial setup, thinking about "is this going to be enough inventory to last us the rest of the month" is no longer an issue. Using data-driven recommendations, IP can tell you how much you need of a product and when you need to replenish that specific product so you don't run out. This is especially important if you are placing a purchase order for a product, and need to place another purchase order for the same product before the first purchase order even arrives. The number of different settings they have is far advanced for ANY Shopify app you will find in terms of inventory management. This being said, Inventory Planner is not an IMS system by itself. You can use Shopify has your single source of truth for inventory, or other applications. However, when you allow Inventory Planner to manage the data from your IMS system, your life will change. It does all of the thinking for you. The main things you need to feed it, besides current stock and sales data, are how long the lead time is for certain products and how many days of stock you want to have on hand for a certain product. After that, VIOLA, no more stockouts! Another feature of inventory planner that our store loves is the ability to set up assemblies. If you have certain parts that are in multiple different products that you sell, Inventory Planner can track that part and tell you how much you need to order based on all of the higher-level assembly products that part is in. Jill, Stuart, Bassel, Oleg, and the rest of their team do a phenomenal job both in customer service and in application value (something that is rare to find)! When is the last time you got to chat/email/video call a customer service representative who actually wrote the detailed knowledge base article you had a question about. Not to mention the fact that they are responding to you sometimes in less than an hour! With all of this being said, if you are having inventory management problems, I highly recommend this application! You will be far impressed from your original expectations.

Slice Engineering
Estados Unidos
Alrededor de 1 mes usando la aplicación
Inventory Planner by Sage respondió 6 de abril de 2021

We're so glad to hear that Inventory Planner helps with your stock forecasting and purchasing! Thank you for your feedback and detailed review!

22 de febrero de 2017

We love Inventory Planner. The app itself is easy to use and provides all the additional inventory management support we need, and the customer service/support has been phenomenal.

Anchorage Museum Association
Estados Unidos
29 días usando la aplicación
27 de junio de 2023

Did not work - inventory in IP didn't match Amazon or other sales channels inventory. When I requested a refund - they were less than helpful, even though the only thing the app helped us with was confusing our true invenetory numbers

Uther
Canadá
Más de 1 año usando la aplicación
Inventory Planner by Sage respondió 28 de junio de 2023

Hi Uther,

Thank you for your review, I'm sorry you're not reporting a more positive experience however.

Taking a look into your account, you connected your Amazon account successfully, but not your Shopify store. This could well be the reason that you were experiencing issues between the two. My colleague from our support team has been trying to contact you over the past two weeks to troubleshoot this with you, but has not had any luck on that score.

Regarding your request for a cancellation we received that and have actioned it today.

I'm sorry things didn't work out. If you have a change of heart, we'd love to see your business thrive on Inventory Planner and our support agents stand ready to help you with connecting your data as needed.

Tom (Inventory Planner by Sage)

13 de enero de 2021

Fantastic application for planning my inventory. I love it.
I recommend to every store which has multiple numbers of products

bilal&sajjaducl
Reino Unido
25 días usando la aplicación
Inventory Planner by Sage respondió 13 de enero de 2021

Thanks for your feedback. We love to hear that Inventory Planner helps with managing your stock and ordering!

5 de agosto de 2022

Inventory Planner is fabulous and is meeting everything I need. It took me a while to get an understanding of the program and was frustrated from time to time in getting it set up however the support team is amazing and has held my hand all the way through delivering a superior customer service. Thank you support team! If you want a good forecasting model and an AI product replenishment tool that is accurate Inventory Planner is it.

OrganisedHQ
Australia
Más de 1 año usando la aplicación
Inventory Planner by Sage respondió 5 de agosto de 2022

Hi there,

Thank you so much for your feedback - we really appreciate it.

It's great to hear that Inventory Planner has all you need and that our Support Team were able to fill in the knowledge gaps you needed. We regularly promote our on-demand training webinars too so watch out for those as they're a great additional way to build on your learning.

Tom (Inventory Planner)

23 de mayo de 2023

The app itself is helpful, but I've never seen slower support.

After our trial phase I wanted to sign up as paying customer and could not log in due to a technical issue being redirected constantly to the "end of trial" phase page.

No replies whatsoever from the support. Not what you expect from such an app.

Maison Baum
Alemania
Más de 1 año usando la aplicación
Inventory Planner by Sage respondió 25 de mayo de 2023

Hi Maison,

Thank you for your feedback, I'm really pleased you find the app useful and you're looking to migrate from your trial to use the app as a paid-up customer.

Regarding the slow response times, due to your location, you were connected with one of our representatives in the UK. Looking at your conversation history your last message was late in the evening our time so she had finished work for the day. Since then we've reached out a few times, but have heard nothing back. Off the back of this review, my colleague has reached out again, hoping to make contact.

Hopefully we can connect with you as we'd love to welcome you as a customer and see you grow and thrive on Inventory Planner.

Tom (Inventory Planner by Sage)

8 de abril de 2019

This app has taken my inventory management to a whole new level. What used to be many spreadsheets, complicated hours and hours of work. And a process that could not be delegated easily. Inventory planner has streamlined, simplified, and allowed me to confidently delegate.

I have multiple warehouses, and FBA. I also have tons of variations for each product and this system does it all.

Jill's amazing onboarding and support is a huge bonus and is the best fastest support I have ever received.

Couldn't recommend any higher!

Hot Tub Club
Estados Unidos
14 días usando la aplicación
Inventory Planner by Sage respondió 7 de mayo de 2019

We love to hear how Inventory Planner saves you time and helps your business grow!

27 de abril de 2021

Great customer support and awesome app for "retail heavy" companies like ours. Would totally recommend!

ACAPELLA
México
13 días usando la aplicación
Inventory Planner by Sage respondió 27 de abril de 2021

Thanks so much for your feedback!

23 de marzo de 2016

The app works great. Before using it I was just building bases on our average sales for the previous month. Now it's really easy to just look at the report and build the right amount. Since we manufacture it helps to manage our bulk inventory better. So that's the one thing that's missing for us. We need a way to manage the bulk ingredients. If the app integrated with our inventory management app it would be amazing.

Fine Ass Chocolate And Coffee
Estados Unidos
10 meses usando la aplicación
10 de abril de 2018

One suggestion: I would LOVE if I could export our inventory in a clean layout to share with wholesale customers once a week.

All the catalog-making apps don't include inventory.

All the inventory apps don't look good enough for sales materials.

I think you guys can create a simple easy solution.

Puppies Make Me Happy
Estados Unidos
8 meses usando la aplicación