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Awful experience, dreadful service and woeful project management. 6 months after signing up we are still waiting to use the tool. They seem incapable of managing a project or providing any form of support.
Hi there,
Thank you for your feedback, I'm sorry to hear about the delays you're experiencing.
Not to make excuses in any way, but the setup for your account is more complicated than is usually required from our customers and is requiring some significant development on our behalf to get you up and running in line with what you require operationally. Again, not an excuse, but some explanation in the spirit of transparency.
Please be reassured, we are working hard on getting you up and running and we will continue with our weekly check-in calls with your team until you are over the line.
Thank you,
Tom (Inventory Planner by Sage)
Great App, Great Service! Highly recommend using this App.
Inventory Planner does a great job of helping me to plan orders for inventory replenishment. Simple and effective in helping me avoid wasted spending on unnecessary inventory while ensure adequate stock for items that sell well, based on my own shop's analytics.
UPDATE 5/17/2017: It's hard to express just how amazing the customer support behind this app really is.
At this point, we have completely replaced Stitch Labs for inventory management with Inventory Planner, which has simplified our workflow without compromising any of the features we need to manage our inventory start to finish.
Amazing app by an amazing team. Highly recommended!
This App has been great for us to better manage how we order inventory. Jill has been extremely helpful onboarding us and still helps us with any questions we have 1yr later! Claire also made us a custom solution that we really needed. Great team and great app. Highly recommended.
These guys are fantastic on service, they respond fast and make revisions blisteringly fast. They're very receptive to feedback and improvements, of which they've made many to cater to us. The app is also highly accurate. Thank you!
This app has become a game changer with placing reorders for products. Helping us forecast sales, looking at COGS/gross profit/and sales in general. The PO functionality is amazing, being able to make PO's for vendors and get products on order with ease. So much it can do and I am sure we only use it for 10% of it's actual capabilities but we are always learning new things with it.
We are very pleased with Inventory Planner. We've been looking for a user-friendly forecasting solution and have tried quite a few over the past year. Oleg's quick and personal assistance is also incredibly helpful. So much so, we're now writing PO's straight out of Inventory Planner so all can be easily managed in one place.
We love Inventory Planner. We have been using inventory planner for many years and find it user friendly and don't know what we would do without it.
Thank you so much for your kind feedback!
I use to this app to forecast purchasing trends on our products. Its very helpful. And the customer service team is always very kind and helpful too. Thank you, Jill, for all your expertise! =)
Thank you for the feedback! We love working with you and seeing your store grow!
Love this app! A very cost-effective way to track your inventory correctly. This system forecasts sales based on prior sales and seasonality! It gives you a recommendation on replenishment which is huge for our company because we manufacture our products. This means I know precisely how many products to make and balance under and overstock properly for a much improved cash flow and inventory turnover ratio! Don't do it manually like I was anymore and get this app!