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A very clever app that has clearly been put together with a lot of thought by some smart people. I haven't been using it long, so I have a feeling 'full-blown wow' will happen in future, but I keep finding things that make sense, and make my life a lot easier. I love the way when I place an order, it tells me how much I still have to order before I get to that supplier's minimum order, for example. Apart from the very clever forecasting (takes into account out of stock days when looking at sales performance - yay), it's this clever touches that save time and make working a bit more of a pleasure.
We LOVE to hear that Inventory Planner saves you time! Thank you for your feedback!
Inventory Planner has been the most awesome app on Shopify ever! Having more than 2000 variants can be a pain killer. We struggled with excel files and we suffered every day! With inventory planner being able to create PO based on automatic replenishment forecast we are extremely happy again. The insights feature allows os to see COGS and profit for any period we want. It is for us like a mini ERP that gives us valuable information with just come clicks. Besides that, they have a SUPERB customer service which not only has listened to us but actually have added functionality based on our feedback. Can't be more pleased with Inventory Planner.
Been using it for over a year, we manage thousands of items for sale, and more than 50 suppliers, Inventory Planner has taken away the "drama" and time expense to place new orders, they also have analytics on what you have on overstock so you can promote and it even integrates with google analytics to check how many times has been viewed. It is just great!
And to close this, I just ask theme to have bigger pictures of the products on the Purchase orders so the suppliers can read and see the products to avoid mistakes and they did it in 15 minutes, that was not even an option and they just implemented in less than 15 minutes.
Its worth every penny!
It's a pricey app depending on where you're at in your growth and revenue size, but worth every penny when it comes to being able to predict inventory needs. It also may feel like an overwhelming app to learn - but again it's worth the investment of your time because of how powerful it is. The best part hands down has been the support. I've had a million questions as I've used the app - and every single time I've gotten the most helpful responses and even quick changes on the backend to make the app work exactly the way I need for my brand. Cheers and thanks to the IP team - this is definitely a 5 star app and they've been an important partner for our growing brand.
We love to see your growth and are glad to help support your work!
So far we have been very happy with Inventory Planner (IP). The functionality is great, and it has a lot of features that we are really looking forward to using. However the best thing about Inventory Planner is the incredible responsiveness of their customer support. Jill, Nick and the rest are spectacular! They routinely go above and beyond what one would expect from customer support. They are very to tweak things till you get what you need. There is one minor downside if you have tens of thousands of products: product sync between Shopify and IP is slow. We have 50K products, and it takes about eight hours for a new product in Shopify to appear in IP. EDIT: And they fixed that problem!
Thank you for your feedback! Really glad to hear that Inventory Planner helps. Thanks for your patience while we worked on the sync time issue. Glad that it's working better for you now!
Hi to anyone looking for the best inventory app available for Shopify.
I have a very ''strangely'' configured B2B store, for really specific needs. I have tried all other inventory apps, and nothing was even close to what I was looking for.
-Easy to access and precise Inventory Data, any data and graph for products, collections, brands, vendors, for any period of time, and also easy to use ''compare-to-date''.
-Easy to access and precise Forecasting for products, but also collection of products
I am probably their worst customer because my store is soooo tweaked-up, I had to request over 20 special configurations/modifications, sometimes major ones, but they've always responded quickly, very effectively, and so professionally.
Many thanks to this incredible team !
Total game changer!!! We have lots of products that take 40 days to get, and we were always running out, ordering too late or too much. Inventory Planner sees the "sales velocity" of each product and alerts us to when and how many we need to order. Totally takes away the stress and anxiety of the ordering/forecasting. Theres also a great dashboard that shows you a graphic of your current inventory at its retail and cost price. So the $20k credit card bill isn't so scary when you easily see that you have $50k MSRP product to sell.. You can view all the data in a very simple form or really nerd out. I rarely right reviews, but this one needed to be shared!! I honestly just had to look back at the price.. I thought it was $150, but now see its $99 per month. Saves us from over ordering thousands per month so it's a total "no brainer" and you will forget what it costs. Cheers to success!!
Thank you for your review! We love to hear that Inventory Planner helps with your ordering!
This app turned calculating how much to order from hours to literally 10min. Uploaded 2 years of sales data in 5 minutes. Easy import and export of data. Great integration with Shopify to grab product data and update received inventory. Then it drops the PO into QBO to make reconciling and paying the invoice a breeeeze. We had a number of use cases that required tweeks to the app and they were always open to ideas and delivered tweeks quickly. We purchase about 1300 unique items that are sold in about 3000 variants from nearly 100 vendors. Great value and looking forward to future options to order by the case and set case pricing! Thank you everyone at inventory planner. Been using this app for a year now......once you understand how it works the interface is so informative.....so not only does it recommend wha t you should buy to can see and adjust all the information and forecast settings impacting that recommendation. Before we had 2 people doing purchasing.....now we can do purchasing in 2 hours. Perhaps the best part of this app is the team behind the scenes. Jill is amazing and they actually listen to product improvement ideas and implement them. Not the normal......we'll add it to the list and then nothing every happens. One of the best value apps we have discovered.
So glad that we could help save you time during ordering!
Thank you for the additional information you updated in your review. We love to hear that updates to the system help with running your business!
Held hostage on a 12 month contract with Brightpearl on this Inventory Planner app, was paying about $300/month and they jacked it up over $600/month and required us to sign a 12 month contract. All this during our busiest time of year here in Q4, and threatened to shut down our account if we didn't renew even with asking to push the renewal to January 2023. Software isn't bad, but the service and sales tactics are the worst I have ever expierenced with a software company. Be warned and Brightpearl/Sage, really disappointed in the way you treated us on this and gave us no other option. -Ian, Co-Founder & CEO
To Further my response in response to your response Tom, you are actually making it worse by responding the way you have. There was no "free access through December" we have still been paying monthly at our more reasonable rate of $300/month, and you told us about our price increase right at the Q4 window, and still to this date havent given us a great answer into your complicated formula as to how you increased our price the way you did. We were told if we didn't sign a new contract in December that you would revoke our access to the software, so please don't try to and manipulate the way this all happened. Hand's down one of the worst experiences we have had with software, and your response is making it worse. My recommendation, just be honest and authentic with something like, "Sage bought BrightPearl, BrightPearl bought IP, and someone made a poor business decision to hold businesses hostage in their busiest time of year since they would have no other option, happy holidays"
Hi Parker,
Thank you for your feedback, I'm sorry to hear that it's not more glowing however.
To give you a view from our perspective, we advised you that we were changing our pricing structure and gave you the option of getting in 'under the wire' before the new model came into effect, but unfortunately we didn't hear from you and the date passed. pricing model offered lower pricing if done by date.
You expressed concern about ensuring you had Inventory Planner over Black Friday and Cyber Monday as it is your busiest time, and we were sympathetic to your situation so gave you free access through December so you could focus on your Sales.
Moving to December, you were reluctant to sign a new contract starting this side of January so we agreed for to you to sign a new one beginning next year, which brings us up to date.
I feel we've been fair and supportive which is why we were caught off-guard by your review. We would love to discuss it in more detail, so please reach out and we can get a call scheduled.
Thank you,
Tom (Inventory Planner)
We have been using inventory planner for about 6 months now and I don't see how we can function without. There's a lot of functionality to this program and yes it will take a minute to get a good grasp on it but once you do, you'll be glad you are using it. There is good support documentation with videos and tech support has been great. The onboarding team is great as well. They know the software inside and out. It's extremely powerful. Inventory forecasting and planning is complicated in general so you need a software program that can handle it, and this one does the trick. It's not cheap, we spend $20K a year but it's worth it. Look at it as hiring a data analytics person on the team for 20K. Not only that, it will help you manage your inventory purchases, so you're not over or under ordering stock.
We have 13 retail locations and we use it extensively for generating stock transfers to our stores from our warehouse. No more guessing on how much inventory to send to a store. There is also a nice feature that will automatically generate stock transfers and purchases orders on a schedule you configure. I have it set to place them in draft mode and run weekly. Then I can approve or make edits to them before sending it to the warehouse to fill. This has saved us countless hours.
The support has been great too. There has been several times I need a certain functionality and they were able to accommodate it, not in every case but 90% of the time.
Just like any software, it's not 100% when forecasting, sometimes you need to use your judgement. The more data it collects over time, the smarter it gets.
The software is not for everyone but if you have multiple retail locations / warehouses or just need a better way to manage your inventory purchases so you aren't over stocking, then I would recommend checking this one out. It's a great way to help streamline your operations.
If they had inventory management or WMS tied into this, this would make it even more powerful.
Hi there,
Thank you so much for sparing the time to review us, we love hearing from our customers!
It's great to hear that Inventory Planner is working so well for your business by taking the guesswork out and saving you so much time - that's why we built the app so it's wonderful to read how well it's doing that.
It's fantastic to hear how well our support team has your back too, accommodating so many of your requests.
We do recommend another Sage platform which handles inventory management and warehouse fulfillment - Brightpearl - it pairs very well with Inventory Planner. Here's the link (brightpearl.com), we'll reach out to you too!
Thank you again,
Tom (Inventory Planner by Sage)