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I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions.
Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform.
Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard.
Highly recommended.
Thank you for the wonderful feedback! We’re thrilled to hear how impactful Inventory Planner has been for your team and that Chan provided such outstanding support. It’s great to know his guidance helped you optimize your processes and gain confidence in the platform. We truly appreciate the recommendation and look forward to continuing to support your success.
We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data.
Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.
Thank you so much for sharing your experience and for being part of the Inventory Planner community for over a year! We’re thrilled to hear that Inventory Planner has become such an integral part of your purchasing and inventory management process. It’s wonderful to know our forecasting and insights are helping you make confident, data-driven decisions as you grow. We truly appreciate your recommendation and look forward to continuing to support your success!
I've been using Inventory Planner for a while now, and while the tool itself is powerful and feature-rich, what truly makes it invaluable is the exceptional support team. Honestly, if it weren’t for the amazing help I’ve received—especially from Jansen—I would’ve already switched to another system.
Inventory planning can be complex and, at times, incredibly frustrating. Recently, I ran into serious challenges with skewed forecasts caused by limited Shopify data. Jansen didn’t just assist—he saved the day. His expertise, patience, and clear communication turned a situation that had me reaching out to competitors into a moment of relief. The support he gave was better than what I’ve experienced from most paid consultants.
If you're considering Inventory Planner, know this: the tool is solid—but what really makes it stand out is the world-class support behind it. And Jansen? He’s the best of the best. Give that man a raise.
Hey there!
Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve found value not only in the features of Inventory Planner but also in the support behind it. Our team is dedicated to ensuring our users have a seamless experience, and it’s rewarding to know that Jansen’s expertise and commitment made such a positive impact for you. I will make sure that he sees this and that his team manager and others within the business do too. Jansen truly is great at what he does! 🧠
We understand how challenging inventory planning can be, and we’re here to tackle those complexities alongside you. Your feedback inspires us to continue going the extra mile to provide the best support possible.
Thank you once again, please do not hesitate to reach out if we can be of assistance 😎
Very best regards,
Ade
Inventory Planner by Sage Team
We have been using Inventory Planner for a few years now and find it very helpful in managing our inventory and procurement process. The support team is very helpful too.
Hi there,
Thank you so much for taking time out of your day to share your experience of using Inventory Planner by Sage. It's brilliant to see that you are finding it really helpful and that it is working as expected to manage your inventory levels and improve your procurement process.
I am also so pleased to see that you have been receiving such great support from our support team, that is always our intention but to read it first hand is so good!
Thanks again please do not hesitate to reach out to us if we can help with anything else 😎
Best regards,
Ade
Inventory Planner by Sage Team
I've been using IP for about four years now, and it’s been a game-changer compared to our old spreadsheet-based planning. It’s saved us an incredible amount of time while helping me purchase the right inventory at the right moment. This has significantly reduced out-of-stock issues and optimized our cash flow. For the first few years, I didn’t spend much time on configuration—it worked almost perfectly out of the box. This year, however, we focused on fine-tuning it to better track our costs, and the results have been worth it. The IP support team has been fantastic throughout. I genuinely appreciate this app—it’s easily in my top three Apps my Shopify stores.
Hey Jean-Luc,
Thank you for sharing your experience with Inventory Planner!
It’s fantastic to hear how much time it has saved you and how it has contributed to optimizing your inventory management and cash flow. It's great to know that the functionality worked seamlessly for you "out-of-the-box" and that after some fine-tuning it recently has delivered even better results.
In addition to that we are also thrilled to hear that our support team has been helpful throughout your journey. We're honoured to be one of your top three apps, and we will continue striving to meet your expectations!
Please be sure to reach out to us if you need any further help!
Kindest regards,
Ade
Inventory Planner by Sage Team
Inventory Planner is a great demand forecasting and stock planning tool. It helped us increase efficiencies, optimise our buys and automate allocations from the warehouse to multiple stores.
We have good access to support channels and a quick turnaround for resolving issues. Our customer success manager, Chan, is always there for the team, keen to understand the business needs and look for solutions to meet them.
Hi there,
Thank you for your feedback! We're so glad to hear that Inventory Planner has helped improve efficiency, optimize purchasing, and automate allocations for your stores.
It’s also great to know that our support team has been responsive and that Chan has been a reliable partner in understanding your business needs and finding solutions. We’ll be sure to share your kind words with them!
If you ever need anything, we’re always here to help. 😊
Best regards,
Ade
Inventory Planner by Sage Team
Inventory Planner has been an absolute game-changer for us at Campmor. It keeps us completely up to date with our inventory and stock POs, making the entire process seamless and so much more efficient. The platform’s forecasting is incredibly accurate, ensuring we stay on top of demand and avoid both overstocking and stockouts.
One of the standout features is how intuitive the system is. It gives us clear insights into what needs to be ordered and when, helping us make smarter purchasing decisions. The ability to plan POs directly within the system has saved us so much time and reduced the risk of errors.
Overall, Inventory Planner has transformed the way we manage our inventory. It’s reliable, easy to use, and has become an essential tool for keeping our stock in check and our operations running smoothly. Highly recommend!
Hi there,
Thank you for the fantastic review! We're thrilled to hear that Inventory Planner has been such a game-changer for Campmor. It’s great to know that our platform has made managing inventory, stock POs, and forecasting more efficient for your team. We’re especially happy that you feel the design is intuitive and that it's features have helped you make smarter purchasing decisions and saved you time.
We truly appreciate your recommendation and are grateful for your trust in us. If you ever need any further support, we’re always here to help! 😊
Very best regards,
Ade
Inventory Planner by Sage Team
We've been fans of Inventory Planner for a number of years - it's been a game-changer for managing stock and keeping our inventory on point.
But special thanks are due today for the top-notch support from Nathan - thank you for your swift (literally, seconds...) and friendly assistance!
Hey there,
Wow, thank you for your amazing feedback! It’s fantastic to hear that Inventory Planner has made such a difference for you over the years. We love knowing it’s helping you stay on top of your inventory!
Huge shoutout to Nathan for delivering lightning-fast and friendly support, I'll make sure he sees your kind words.
We appreciate you!" 🚀🎉
Best regards,
Ade
Inventory Planner by Sage Team
We use this app daily, it makes predicting what inventory we need to order much easier and saves a lot of time. It's a swiss army knife of inventory functions. The support is excellent, Jansen and Kate have been fantastic.
Hi there,
Thank you for sharing your positive experience with using Inventory Planner! We're delighted to hear that it has become an essential part of your daily operations and has significantly streamlined your inventory management workflows.
Your comparison of our app to a Swiss Army knife is incredibly flattering. We strive to provide versatile and comprehensive tools to make your inventory planning as efficient as possible.
We're also thrilled to hear that our support team, especially Jansen and Kate, have been fantastic in assisting you. We'll be sure to pass along your kind words to them.
If you have any further feedback or suggestions, please feel free to reach out. We're always here to help and continually improve our services to better meet your needs.
Thank you once again for your glowing review and for choosing Inventory Planner!
Best regards,
Mike G.
When first getting to know the platfrom, it does seem like its a lot. But, once you know what you are looking at, all of that information starts coming together.
The only issue I have had so far was a variant/product issue where variats were loading as their own product rather than under the same product. I reached out to Customer Service and Jansen was the one who responded. We must have worked on this issue for 6+ months together, along with his engineering team. They did not give up until the issue was resolved. There was always constent communication between Jansen, the engineering team, and myself during the process.
If any other issues arrise I will be going to Jansen for assistance. I have been assisted by other customer service representatives before but since Jansen has more in-depth knowledge about our Inventory Planner, that I will contact Jansen for any further issues or questions.
Hi there,
Thank you for taking the time to share your experience with using Inventory Planner. We're glad to hear that once you became familiar with the system, the information began to come together for you.
We appreciate your patience and understanding regarding the variant/product issue you encountered. It’s wonderful to hear about the support you received from Jansen and our engineering team. We’re committed to providing persistent and effective solutions, and your feedback highlights the lengths we go to ensure our customers' satisfaction.
We’re delighted that you had consistent communication throughout the resolution process. Jansen's dedication to resolving your issue and his in-depth knowledge of Inventory Planner are truly commendable, and we’ll be sure to recognize his efforts.
Your loyalty to Jansen for future assistance speaks volumes about the quality of support he provides. While we hope you won't encounter further issues, please know that our entire customer support team is always here to support you with any needs you may have.
Thank you again for your detailed and thoughtful review. Your feedback is invaluable in helping us continue to improve our platform and services.
Best regards,
Mike G.
