評價 (149)

整體評分
4.5
各級評分數量
  • 85% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 8% 的評分為 1 顆星
編輯時間:2020年5月28日

Inventory Planner changed our entire approach to the inventory aspect of our business. It was such a smooth onboarding process and intuitive interface. Can't say enough about this platform.

JAXXON
美國
使用應用程式 3個月
Inventory Planner by Sage 已回覆 2020年5月30日

Thank you for your feedback. We love to see your store growing!

2020年5月2日

A very clever app that has clearly been put together with a lot of thought by some smart people. I haven't been using it long, so I have a feeling 'full-blown wow' will happen in future, but I keep finding things that make sense, and make my life a lot easier. I love the way when I place an order, it tells me how much I still have to order before I get to that supplier's minimum order, for example. Apart from the very clever forecasting (takes into account out of stock days when looking at sales performance - yay), it's this clever touches that save time and make working a bit more of a pleasure.

Season Cookshop
英國
使用應用程式 大約2個月
Inventory Planner by Sage 已回覆 2020年5月27日

We LOVE to hear that Inventory Planner saves you time! Thank you for your feedback!

2022年12月27日

So far, we have been very impressed with the technical support, training and capabilities of the Inventory Planner! We had an incredible training process with a very helpful and competent member of the Inventory App team. This has prepared us well for utilizing the app for our specific business context!

Cara & Co.
加拿大
使用應用程式 大約2個月
Inventory Planner by Sage 已回覆 2022年12月29日

Hi Cara,

Thank you very much for your review, we love hearing from our customers. It's great to hear how well Inventory Planner is meeting needs and goals - and it's also fantastic to learn that it's due in no small part to our implementation and training team.

Thank you again,
Tom (Inventory Planner by Sage)

2022年11月7日

Be wary merchants! They try to force a new, over 2.5x priced, year long contract by threatening to close the service in a few days if you don't sign their deal.

Hifitalo
芬蘭
使用應用程式 2年多
Inventory Planner by Sage 已回覆 2022年11月8日

Hi there,

Thank you for your feedback, however I'm sorry to hear that it's not under happier circumstances.

I've spoken with your Account Manager who has informed me that due to exceeding thresholds of your current tariff, your subscription cost has indeed increased. However as we're conscious that pricing increases aren't ideal - especially at this time of year, we've offered you a discounted rate to make the new cost more palatable.

We've yet to hear from you following this offer, so please do get in touch so we can move forward together.

Tom (Inventory Planner by Sage)

2021年8月25日

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Steam Whistle Employee
加拿大
使用應用程式 大約2年
Inventory Planner by Sage 已回覆 2021年8月25日

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app.

If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.

2021年4月3日

Inventory Planner has been one of the best apps to ever happen to our store on Shopify. It provides replenishment recommendations/forecasting for your products based on past sales. After the initial setup, thinking about "is this going to be enough inventory to last us the rest of the month" is no longer an issue. Using data-driven recommendations, IP can tell you how much you need of a product and when you need to replenish that specific product so you don't run out. This is especially important if you are placing a purchase order for a product, and need to place another purchase order for the same product before the first purchase order even arrives. The number of different settings they have is far advanced for ANY Shopify app you will find in terms of inventory management. This being said, Inventory Planner is not an IMS system by itself. You can use Shopify has your single source of truth for inventory, or other applications. However, when you allow Inventory Planner to manage the data from your IMS system, your life will change. It does all of the thinking for you. The main things you need to feed it, besides current stock and sales data, are how long the lead time is for certain products and how many days of stock you want to have on hand for a certain product. After that, VIOLA, no more stockouts! Another feature of inventory planner that our store loves is the ability to set up assemblies. If you have certain parts that are in multiple different products that you sell, Inventory Planner can track that part and tell you how much you need to order based on all of the higher-level assembly products that part is in. Jill, Stuart, Bassel, Oleg, and the rest of their team do a phenomenal job both in customer service and in application value (something that is rare to find)! When is the last time you got to chat/email/video call a customer service representative who actually wrote the detailed knowledge base article you had a question about. Not to mention the fact that they are responding to you sometimes in less than an hour! With all of this being said, if you are having inventory management problems, I highly recommend this application! You will be far impressed from your original expectations.

Slice Engineering
美國
使用應用程式 大約1個月
Inventory Planner by Sage 已回覆 2021年4月6日

We're so glad to hear that Inventory Planner helps with your stock forecasting and purchasing! Thank you for your feedback and detailed review!

2017年2月22日

We love Inventory Planner. The app itself is easy to use and provides all the additional inventory management support we need, and the customer service/support has been phenomenal.

Anchorage Museum Association
美國
使用應用程式 29天
2021年1月13日

Fantastic application for planning my inventory. I love it.
I recommend to every store which has multiple numbers of products

bilal&sajjaducl
英國
使用應用程式 25天
Inventory Planner by Sage 已回覆 2021年1月13日

Thanks for your feedback. We love to hear that Inventory Planner helps with managing your stock and ordering!

2023年6月27日

Did not work - inventory in IP didn't match Amazon or other sales channels inventory. When I requested a refund - they were less than helpful, even though the only thing the app helped us with was confusing our true invenetory numbers

Uther
加拿大
使用應用程式 1年多
Inventory Planner by Sage 已回覆 2023年6月28日

Hi Uther,

Thank you for your review, I'm sorry you're not reporting a more positive experience however.

Taking a look into your account, you connected your Amazon account successfully, but not your Shopify store. This could well be the reason that you were experiencing issues between the two. My colleague from our support team has been trying to contact you over the past two weeks to troubleshoot this with you, but has not had any luck on that score.

Regarding your request for a cancellation we received that and have actioned it today.

I'm sorry things didn't work out. If you have a change of heart, we'd love to see your business thrive on Inventory Planner and our support agents stand ready to help you with connecting your data as needed.

Tom (Inventory Planner by Sage)

2023年6月28日

Awful experience, dreadful service and woeful project management. 6 months after signing up we are still waiting to use the tool. They seem incapable of managing a project or providing any form of support.

Bedfolk
英國
使用應用程式 1年多
Inventory Planner by Sage 已回覆 2023年6月29日

Hi there,

Thank you for your feedback, I'm sorry to hear about the delays you're experiencing.

Not to make excuses in any way, but the setup for your account is more complicated than is usually required from our customers and is requiring some significant development on our behalf to get you up and running in line with what you require operationally. Again, not an excuse, but some explanation in the spirit of transparency.

Please be reassured, we are working hard on getting you up and running and we will continue with our weekly check-in calls with your team until you are over the line.

Thank you,
Tom (Inventory Planner by Sage)