Reviews (149)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory forecasting and purchase order management, noting significant time savings. They value its extensive features, including demand forecasting, multi-location management, and integration with platforms like Amazon. Advanced functionalities like assembly management and profit analysis are also highlighted. The responsive customer support is frequently praised for enhancing the app's effectiveness in optimizing e-commerce inventory processes.

September 17, 2020

This app has made purchasing for my company a breeze also their support team is always there to troubleshoot problems with.

gc2b
United States
7 months using the app
Inventory Planner by Sage replied September 22, 2020

So glad to hear that Inventory Planner helped with your inventory purchasing!

Edited September 29, 2020

So far we have been very happy with Inventory Planner (IP). The functionality is great, and it has a lot of features that we are really looking forward to using. However the best thing about Inventory Planner is the incredible responsiveness of their customer support. Jill, Nick and the rest are spectacular! They routinely go above and beyond what one would expect from customer support. They are very to tweak things till you get what you need. There is one minor downside if you have tens of thousands of products: product sync between Shopify and IP is slow. We have 50K products, and it takes about eight hours for a new product in Shopify to appear in IP. EDIT: And they fixed that problem!

Pandemonium Books & Games
United States
7 months using the app
Inventory Planner by Sage replied October 5, 2020

Thank you for your feedback! Really glad to hear that Inventory Planner helps. Thanks for your patience while we worked on the sync time issue. Glad that it's working better for you now!

May 7, 2019

We have only recently begun using Inventory Planner, but they have been instrumental in dialing in our replenishment process for both our online store, as well as our new Amazon Seller Central account. The best part of the app is the team that comes with it. They are friendly, knowledgable and always happy to help you refine your store to work best for your business!

Kodiak Cakes, LLC
United States
7 months using the app
Inventory Planner by Sage replied May 7, 2019

So glad that Inventory Planner helps to improve your replenishment process! We're excited to be working with you and to see your store grow!

December 6, 2016

This is by far the best app for inventory planning, I would 100% recommend this to anyone looking to keep their planning organized!

Stargaze Jewelry 2
United States
6 months using the app
November 6, 2014

I wanted "alarms" for low inventory. This app gives you that, plus very comprehensive inventory statistics (complex analysis indeed) to let you know exactly how much to replenish per product, and best of all, how much to charge for a product to maximise revenue!!! Totally unexpected but after reading a lot (and not getting the formulas at all) turns out Amazon, Walmart, and every huge retailer uses these rules. Impressive. You just capture costs and it will give you the best prospect for maximised revenue. Also tells how much are you understocked in some products (and which, and why, and when) as well as hoe much overstocked you are in others. Very impressive. Pays for itself.

Raw Foodie
Mexico
6 months using the app
February 17, 2016

This app has done everything we have wanted it to do and more, and their customer service has been extraordinarily helpful with all of our requests.

Stephen Knight Industries
United States
5 months using the app
September 30, 2014

Hands down Best App we have ever purchased from the app store!!! Elena is so helpful, anytime we need a new feature she has her team add it within 24 hours. Thank you

Fashion Nova
United States
5 months using the app
Edited September 12, 2022

Inventory Planner was great before it was acquired by Bright Pearl. Now they are trying to lock their loyal customers into contract with terrible customer service and little feature updates. If you don't currently use this app, I don't recommend them. Bright Pearl is a terrible parent company. Try something like Cogsy.

Sivana
United States
About 8 years using the app
Inventory Planner by Sage replied September 16, 2022

Hi there,

Thank you for your feedback, we really appreciate hearing it - especially from our customers who have been with us for so long.

I'm sorry that you feel we've gone in a direction you're not comfortable with since our acquisition. The contracts you mention are indeed a change in direction, however one which guarantees us revenue, therefore allowing us to deliver a whole host of planned new features which will expand what you're able to do with Inventory Planner beyond anything before.

Plus we've been able to remove extra charges for connections to additional systems. This enables you to get information from as many sources as you need to, at no extra cost!

Look out for an invite to our forthcoming roadmap webinar on which we'll unveil the lowdown on these areas so you can see what's coming!

Thank you again,
Tom (Inventory Planner)

October 5, 2020

We have been working with Inventory planner for a year now. We couldn't be happier with the app. We manage both our Amazon FBA and Shopify inventory in the app and without it, we would be lost. Thank you guys, keep it up!

Opposite Wall
Canada
5 months using the app
Inventory Planner by Sage replied October 5, 2020

So glad to hear that Inventory Planner helps with your inventory management!

Edited December 7, 2018

This app is amazing. Within minutes I had so much data at my finger tips that I only wish I would have added the app sooner! I love the fact that the app tells me when to re-order which SKU and if I don't it will show me the profit I stand to lose. This is just one of the several amazing features I love.

sapahn
United States
4 months using the app