Overall rating
4.2
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing large numbers of SKUs, highlighting its user-friendly interface and features like collection-based reporting, automatic stock transfers, and purchase orders. It's praised for its ability to predict cash flow and manage inventory across multiple retail locations. The forecasting accuracy improves with more data collection. Many appreciate the responsive support team that promptly addresses bugs and implements suggestions. The app is recognized for streamlining operations and effective inventory management.

December 19, 2023

I have been using Inventory Planner for more than two years, and I find it to be an incredibly helpful tool. The platform is user-friendly, and there are many online resources available for review, including a YouTube channel. Inventory Planner helps me forecast future demand, monitor inventory KPIs, predict cash flow, and generate various reports. The quality of their online support is exceptional, and Karen is always available to help with any issue. However, as an Australian business, we are unable to receive live support due to the time difference. Overall, I highly recommend this tool as it has helped our business focus on the right areas and move in the right direction.

STAX.
Australia
About 2 years using the app
Inventory Planner by Sage replied January 12, 2024

Hi there,

Thank you so much for taking the time out to review us - we really appreciate it!

It's great that Inventory Planner allows you to forecast demand and monitor your inventory so well. It's also wonderful to hear how well you're supported by our team - especially Karen. I'll definitely pass this on to her as I know she'll love hearing your feedback.

On your point regarding live chat for our Australian customers, we acknowledge this and are constantly working to add more features to all of our customers, wherever they may be. Thank you for bringing it to our attention.

Thank you again,
Tom (Inventory Planner by Sage)

December 13, 2023

Pretty much the best purchase planning app for Shopify. Have been using for years.

Grimfrost
Sweden
Over 6 years using the app
Inventory Planner by Sage replied December 15, 2023

Hi there,

Thank you so much for taking the time out to review us, we really appreciate it!

It's great to hear that you rate Inventory Planner so highly.

Thank you again,
Tom (Inventory Planner by Sage)

November 7, 2023

This app has become a critical part of our workflows for its excellent abilities to forecast inventory needs. And the support team is awesome, too. They can always track down an answer to my question, and there are a lot of features they can enable on the back-end for specific use cases.

Moxi Shop
United States
Over 2 years using the app
Inventory Planner by Sage replied November 13, 2023

Hi there,

Thank you very much for your feedback, we love hearing from our customers! :)

It's fantastic to hear how well Inventory Planner has fit into your tech and how impactful it is. It's great to hear how highly you rate our support team too, I'll be sharing this with for sure as I know they'll get a kick out of hearing how well they're helping.

Thank you again,
Tom (Inventory Planner by Sage)

October 3, 2023

We've been using Inventory Planner for various years now, and have nothing but good to say about the platform itself. While this is certainly not the cheapest option around, it's made managing 10's of thousands of SKUs much more manageable and has led to us developing very advanced inventory strategies that has brought our brand to the next level.

There are endless metrics and numbers in here that you can get lost in, and each term is defined in their Glossary of Terms, which is a life-saver if you're learning and wanting to know how to best utilize the data that the tool generates. We can finally do collection-based reporting thanks to Inventory Planner as well, something that is not available in Shopify's native reporting. Forecasting, building POs, and really any other inventory-related task is all made very easy thanks to this platform.

The biggest downside is the price. They received outside investment and the investors are wanting a quick return. They tried to increase our price literally 6x overnight, to which we had to negotiate and got down to 3x our old price, which is still an absurd increase for the same service we'd already been paying for for 2+ years prior. If the tool wasn't so good, we would have dropped Inventory Planner due to that experience. That being said, they are now showing some positive signs and more flexibility in pricing, which is a welcomed change and I still would recommend this tool to all Shopify merchants.

Sparkle In Pink
United States
Over 3 years using the app
Inventory Planner by Sage replied October 6, 2023

Hi there,

Thank you very much for taking the time out to review us, we really appreciate it.

It's great to hear that Inventory Planner has made such a big improvement on managing your stock and accelerated your growth so well.

We appreciate your feedback on our pricing too, we're always keen to hear feedback from our customers and are keen to strike the best balance between what's fair to our customers whilst allowing us to grow so we can take Inventory Planner to the next level - and ones after that!

Thank you again,
Tom (Inventory Planner by Sage)

November 1, 2023

Have been using Inventory Planner for a couple of years now and it's helped us to streamline our processes. Very powerful tool that we need on a daily basis.

Public Desire UK
United Kingdom
About 2 years using the app
Inventory Planner by Sage replied November 2, 2023

Hi there,

Thank you for your review, we really appreciate it!

It's fantastic to hear how well Inventory Planner has helped streamline your processes over the last two years.

Thank you again,
Tom (Inventory Planner)

November 6, 2023

I like working with Inventory planner. Service is great.

Amrita Nutrition Global
Netherlands
Over 2 years using the app
Inventory Planner by Sage replied November 7, 2023

Hi there,

Thank you so much for your review, we appreciate you taking the time out to give us your feedback.

Thank you for your kind words about the service we provide and I'm really pleased to hear that you like working with us - we feel the same way! :)

Tom (Inventory Planner by Sage)

July 21, 2023

Inventory Planner has streamlined our ordering process. It is so clear to see what's selling through, what needs ordered and what's not selling. The filtering is endless so you can keep going deeper and deeper into searches and really refine what you are after.

I would highly recommend this to anyone who wants clearer visibility about their stock, sales and trends

Rails of Sheffield
United Kingdom
Over 1 year using the app
Inventory Planner by Sage replied July 28, 2023

Hi there,

Thank you so much for your review, it's great to hear about the impact that Inventory Planner has had on your business through the visibility and streamlining of processes.

Thank you for your endorsement, we really appreciate it!

Tom (Inventory Planner by Sage)

Edited April 22, 2023

We have been using inventory planner for about 6 months now and I don't see how we can function without. There's a lot of functionality to this program and yes it will take a minute to get a good grasp on it but once you do, you'll be glad you are using it. There is good support documentation with videos and tech support has been great. The onboarding team is great as well. They know the software inside and out. It's extremely powerful. Inventory forecasting and planning is complicated in general so you need a software program that can handle it, and this one does the trick. It's not cheap, we spend $20K a year but it's worth it. Look at it as hiring a data analytics person on the team for 20K. Not only that, it will help you manage your inventory purchases, so you're not over or under ordering stock.

We have 13 retail locations and we use it extensively for generating stock transfers to our stores from our warehouse. No more guessing on how much inventory to send to a store. There is also a nice feature that will automatically generate stock transfers and purchases orders on a schedule you configure. I have it set to place them in draft mode and run weekly. Then I can approve or make edits to them before sending it to the warehouse to fill. This has saved us countless hours.

The support has been great too. There has been several times I need a certain functionality and they were able to accommodate it, not in every case but 90% of the time.

Just like any software, it's not 100% when forecasting, sometimes you need to use your judgement. The more data it collects over time, the smarter it gets.

The software is not for everyone but if you have multiple retail locations / warehouses or just need a better way to manage your inventory purchases so you aren't over stocking, then I would recommend checking this one out. It's a great way to help streamline your operations.

If they had inventory management or WMS tied into this, this would make it even more powerful.

BUNKER 27
United States
8 months using the app
Inventory Planner by Sage replied April 27, 2023

Hi there,

Thank you so much for sparing the time to review us, we love hearing from our customers!

It's great to hear that Inventory Planner is working so well for your business by taking the guesswork out and saving you so much time - that's why we built the app so it's wonderful to read how well it's doing that.

It's fantastic to hear how well our support team has your back too, accommodating so many of your requests.

We do recommend another Sage platform which handles inventory management and warehouse fulfillment - Brightpearl - it pairs very well with Inventory Planner. Here's the link (brightpearl.com), we'll reach out to you too!

Thank you again,
Tom (Inventory Planner by Sage)

July 4, 2023

We've been using this app for about 2 years and we cannot imagine living without it anymore! :-) We have made some major changes recently and it took us a while to get everything set up. Anyway, the support is very helpful and patiently walked us through all the settings. Our special thanks goes to Chan personally! We can only recommend this app.

Dragonfly
Czechia
Over 2 years using the app
Inventory Planner by Sage replied July 7, 2023

Hi there,

Thank you very much for taking the time out to review us, we really appreciate it!

It's great to hear how well Chan supported you during the changes you made to your setup. I know our team gets a kick out of helping customers optimize their workflows and seeing them thrive and I know Chan will be especially pleased to read this so I'll be sure to share it with him.

Thank you again,
Tom (Inventory Planner by Sage)

February 13, 2024

Jasper was more than able to help you should probably at least try the demo it will for sure change your way of business.

IAMSTR Nutrition
Germany
Inventory Planner by Sage replied February 16, 2024

Hi there,

Thank you so much for your review, we really appreciate it. It's great to hear how well Jasper has supported you, and your endorsement means a lot.

Thanks again,
Tom (Inventory Planner by Sage)