Inventory Planner by Sage

We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data.

Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.

Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k).

Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers."

Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was.

If you choose to use them, I recommend proceeding with high caution and low expectations.

I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions.

Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform.

Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard.

Highly recommended.