Overall rating Based on 115 reviews
This could be a fantastic and invaluable app for sellers looking resolve stock synch from a supplier to their Shopify store. The problem is that it's missing too much feed data and filter options to be fully useful.
There is a little bit of a learning curve but once you figure it out it's fairly easy. The filter and update feature is too limited. The main problem is that the data is incomplete and the prices they charge for it is far too excessive.
The feed doesn't contain all description tags meaning you end with empty product descriptions. It also doesn't contain the variables offered by the wholesaler, meaning a single product with multiple options each end up in separated listings which is messy. I found some of the feed data outdated with old photos that did not match the suppliers images. Some pricing also did not reflect the updated sale price and stock availability was not always accurate. The product also don't come with the UPC codes meaning you cannot sell the products from the feed on other platforms, like eBay or Amazon, for example.
For Full Automation (with Auto-Order processing, Sync Shipment Tracking to Sales Channels) the price is simply exorbitant with a limit of only 250 orders. They charge $150 per month for this for only 1 integration. If you want to manually import stock data with automated stock updates they charge $50 a month which is also excessive. You can get a more comprehensive feed with unlimited products, UPC codes included, and automated order processing (which Inventory Source charge $150 p.m.) for only $20 per month from other suppliers.
For all the missing data and features the pricing is far too excessive.
Inventory Source really helped make my business more efficient and effortless when it comes to having updated supplier inventory and the easiness of using the tools. The Catalog Manager is a God send, especially since my business uses multiple dropship suppliers, so without Inventory Source helping to manage and automate all of them, I wouldn't have enough time to focus my efforts on marketing to actually acquire customers. Definite 5 stars.
HORRIBLE, WORST i lost $50 once they get your money, no way to contact them, no one to respond. Keep away
I truly love this company. I started with them just last week and I had so so so many questions, and I felt like they were probably getting annoyed with me but, they were kind, friendly, responsive, and so helpful. I feel like I can truly put my trust in them. Anytime and everytime I have reached out to any of them they were more than willing to help. I am so happy with the supplier I found through them. I had picked one supplier that I really liked at first, and I still do but, they didn't have all their products in stock I say less than half of the inventory count showing and I will say I reached out to them to switch supplier and even though they normally wouldn't do it, they switched me anyway. I believe it was because they understood and agreed with my decision since it was not my fault that suppliers inventory count showed a totally different count from come what was synced into my store. Anyway, thank you so much for all your support and help Inventory Source crew. You guys kick ASS and I am very impressed with everything including customer support.
Mountain Man's Gear Shop
If this would let me, 0 stars would be given. Just work with the actual suppliers directly and save your money. These people are happy to take 150 dollars a month for below sub-par service, a dysfunctional app, and an in house "supplier" called US Direct that is floundering miserably as item after item goes out of stock and never gets restocked, ever. The list goes on. I have to start my entire store over from square one thanks to the incompetence of this app and its staff.
Velvet Lips Lipstick
I've been using this app for a little over a year and it works very well for me. Sometimes I add in a different picture to show a different side of the product. Highly recommend.
So far this app has exceeded expectations. My 6k+ inventory was uploaded within one day pictures included. It auto updates stock levels for me and has saved me a lot of manual work. Although it is a little on the pricier side id say its worth it as I value my time. It also gives you a lot of tools to work with. This is the most valuable app im using at this moment. Love it!
Bayou Outdoor and Survival Supplies
Inventory Source is must for integration of products to my store. Saves me hoards of time. I couldn't handle the work it alone
If Shopify is the foundation, Inventory Source is the skeleton that supports the walls of our store. With over 14,000 SKUs in our inventory, Inventory Source makes it easy to manage which SKUs are in our catalog and how those products appear to the customer. It allows us the ability to quickly set pricing rules as well as automatically keeping inventory levels in sync with our suppliers so that we never have to send the dreaded "Sorry, but we are currently out of stock" email. We can honestly say that without Inventory Source we would not have the time or energy to focus on driving sales to our website.
We love it! This app is a huge help to our store and helps us maintain inventory levels along with pricing - updated daily