Inventory Source , 215 anmeldelser

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4
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  • 62 % af bedømmelserne er på 5 stjerner
  • 16 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 16 % af bedømmelserne er på 1 stjerner
7. april 2018

I've been using Inventory Source for a few months and it works really well for my Shopify feed. It syncs/updates a few times per day and I've yet to have an issue with an out-of-stock item. My only issues are the lack of customer service on the weekends (when a lot of us new part-time e-commerce retailers are setting up and working on these type things) and the occasional lack of relaying information in a way easily understood to someone who does not have the same technical knowledge/vocabulary as the Inventory Source reps.

My Pleasure Points
USA
5 måneder bruger appen
27. maj 2021

LOVE Inventory Source!!! If you want a chance at maintaining two or more stores you are going to need help to do it right. Inventory Source helps you do that. BlackCock Brands could not do what it does, or be where it is without the help of Inventory Source there is no question about that. We intend to extend our relationship to two additional stores this year. Let's see what 2021 brings.

Black Cock Toys
USA
5 måneder bruger appen
2. oktober 2018

Excellent customer service and many suppliers. You feel the backup of a serious company and his employees.

Spotipet
USA
5 måneder bruger appen
2. september 2020

Just brilliant! Makes everything much easier. One thing I would recommend is to be able to edit in bulk price overrides that would make my life much easier as I prefer to edit each item but if I could do that in bulk that would save even more time!

WillisVapez
Storbritannien
4 måneder bruger appen
15. september 2016

Great App. Highly Recommended!

Yourturnkeystore 147
USA
4 måneder bruger appen
Redigeret 27. april 2019

This could be a fantastic and invaluable app for sellers looking to resolve stock sync from a supplier to their Shopify store. There is a little bit of a learning curve with the app but once you figure it out it's fairly easy. The filter and update feature within the dashboard is too limited making editing more difficult and time-consuming than it should be.

The problem is - and it's a big problem - that the sync provided by Inventory Source is missing half of the data you need to actually make your store work! Once you start to analyze the data most of it is actually not complete and authentic from the supplier, but is poorly parsed with so many errors you can't fully use it.

For example:

- The feed data doesn't contain all description tags from the supplier meaning you don't have the product descriptions that are vital to sell most products. If you have hundreds or even thousands of products, this becomes a big problem and you can't add the descriptions that really should come with the sync.
- Inventory Source doesn't provide sync of variables from the suppliers data such as size options, volume, colors, etc. Products with multiple options end up all over the place in separated listings. It becomes a headache and pretty impossible trying to organize this mess into Collections and search filters.
- Some of the synced data is outdated and did not match the suppliers data. Some prices did not reflect the actual product price.
- Synced stock availability was not always accurate.
- The sync didn't come with the UPC/EAN codes meaning you cannot sell the products on other platforms, like eBay or Amazon, etc., where these codes are a must before you can list anything.

Over-Priced

If you want to sync supplier stock data without ability to automate the order processing they charge $50 a month which is excessive.

For Full Automation (Auto-Order processing, Sync Shipment Tracking to Sales Channels) Inventory Source charges an over-priced $150 per month with a limit of only 250 orders per month for 1 supplier.

You can get a more comprehensive feed with unlimited products, UPC codes included, and automated order processing (which Inventory Source charge $150 p.m.) for only $20 per month from other suppliers.

In other words, the most vital features are missing to even make it useful. What exactly am I paying for then? And forget about refunds... they won't refund you anything. I wasted two months on setting up my store plus their fees due to this poor quality third-party parsed sync. I have to start from scratch.

Had the sync been of much better quality and not faulty and missing so many vital details, this could be a "must-have" app for Shopify.

The Perfumerie
Storbritannien
4 måneder bruger appen
Inventory Source svarede 22. april 2019

Thank you for taking the time to provide your feedback. However, I don’t think it’s a fair assessment to lump “the feed” into one category. We have over 200 suppliers with all different inventory feeds, and we have no control over what data the supplier decides to provide. We are simply the automated software link between your store and the supplier. Of course if you would like to reach out to our support we are happy to evaluate any specific integration.

Also to clarify on your comment about the “manual import” of stock data, this is simply not the case. In all of our plans we provide full inventory and product data automation, meaning automated uploads of product data and syncing of inventory. Unlike some of the other apps/software you might see ours allows you to quickly upload (and maintain) tens of thousands of products while controlling your supplier feed to exactly the products you want, priced at your exact price, and into your specific categories. In many cases, this would take a full time employee’s salary to be able to manage this for an ecommerce store, so we feel $50/month is a fair price to accomplish all these typically manual tasks.

19. juli 2017

Clearly states free, Not free, Charges 50.00 per supplier to even use.

Evlitegroup
USA
3 måneder bruger appen
10. september 2019

We have been using Inventory Source for 10 months. The app did a great work importing thousands of items in my store. Customer Service has been amazing.

AuFreshScents.com
Canada
3 måneder bruger appen
27. august 2020

I have been with IS for about 2 months now and the app is really good and has helped me scale my business.

Their customer service is great and I highly recommend them.

Hallengray
Storbritannien
3 måneder bruger appen
10. januar 2019

Inventory Source is must for integration of products to my store. Saves me hoards of time. I couldn't handle the work it alone

Bayou Outdoor and Survival Supplies
USA
3 måneder bruger appen