Inventory Source , 215 anmeldelser
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Efter bedømmelse
This could be a fantastic and invaluable app for sellers looking to resolve stock sync from a supplier to their Shopify store. There is a little bit of a learning curve with the app but once you figure it out it's fairly easy. The filter and update feature within the dashboard is too limited making editing more difficult and time-consuming than it should be.
The problem is - and it's a big problem - that the sync provided by Inventory Source is missing half of the data you need to actually make your store work! Once you start to analyze the data most of it is actually not complete and authentic from the supplier, but is poorly parsed with so many errors you can't fully use it.
For example:
- The feed data doesn't contain all description tags from the supplier meaning you don't have the product descriptions that are vital to sell most products. If you have hundreds or even thousands of products, this becomes a big problem and you can't add the descriptions that really should come with the sync.
- Inventory Source doesn't provide sync of variables from the suppliers data such as size options, volume, colors, etc. Products with multiple options end up all over the place in separated listings. It becomes a headache and pretty impossible trying to organize this mess into Collections and search filters.
- Some of the synced data is outdated and did not match the suppliers data. Some prices did not reflect the actual product price.
- Synced stock availability was not always accurate.
- The sync didn't come with the UPC/EAN codes meaning you cannot sell the products on other platforms, like eBay or Amazon, etc., where these codes are a must before you can list anything.
Over-Priced
If you want to sync supplier stock data without ability to automate the order processing they charge $50 a month which is excessive.
For Full Automation (Auto-Order processing, Sync Shipment Tracking to Sales Channels) Inventory Source charges an over-priced $150 per month with a limit of only 250 orders per month for 1 supplier.
You can get a more comprehensive feed with unlimited products, UPC codes included, and automated order processing (which Inventory Source charge $150 p.m.) for only $20 per month from other suppliers.
In other words, the most vital features are missing to even make it useful. What exactly am I paying for then? And forget about refunds... they won't refund you anything. I wasted two months on setting up my store plus their fees due to this poor quality third-party parsed sync. I have to start from scratch.
Had the sync been of much better quality and not faulty and missing so many vital details, this could be a "must-have" app for Shopify.
Thank you for taking the time to provide your feedback. However, I don’t think it’s a fair assessment to lump “the feed” into one category. We have over 200 suppliers with all different inventory feeds, and we have no control over what data the supplier decides to provide. We are simply the automated software link between your store and the supplier. Of course if you would like to reach out to our support we are happy to evaluate any specific integration.
Also to clarify on your comment about the “manual import” of stock data, this is simply not the case. In all of our plans we provide full inventory and product data automation, meaning automated uploads of product data and syncing of inventory. Unlike some of the other apps/software you might see ours allows you to quickly upload (and maintain) tens of thousands of products while controlling your supplier feed to exactly the products you want, priced at your exact price, and into your specific categories. In many cases, this would take a full time employee’s salary to be able to manage this for an ecommerce store, so we feel $50/month is a fair price to accomplish all these typically manual tasks.
Clearly states free, Not free, Charges 50.00 per supplier to even use.
We have been using Inventory Source for 10 months. The app did a great work importing thousands of items in my store. Customer Service has been amazing.
I have been with IS for about 2 months now and the app is really good and has helped me scale my business.
Their customer service is great and I highly recommend them.
Inventory Source is must for integration of products to my store. Saves me hoards of time. I couldn't handle the work it alone
Helps alot with inventory management.... would like to see a better response time with the customer service people.
There was initially a very frustrating problem with the integration with my vendor. However, Inventory Source figured out the issue, followed up with me and even credited me for the amount of time that the integration was not working properly even though it was not the fault of Inventory Source. I recommend Inventory Source because the integration that they provide makes life 1,000 times easier in the drop shipping process.
We use them for several streams and everything has been excellent. They have excellent customer service, and quick turn around if help is needed. I would recommend them to anyone looking to simplify their life.
RUN, BUGS AND ONLY BUGS, OVERPRICED AND NOT WORKING, MISSING ORDERS AND INACCURATE INVENTORY COUNTS LOADED ON TOP OF DUPLICATED PRODUCTS AND SO MUCH MORE.... THE WORST PROGRAM IMAGINABLE!!!!
The system is clear and easy to use and the this support continues after the integration is complete and is always prompt and clear. The integration allows me to focus on marketing and promoting my products, so it is absolutely essential for me, which is the reason why I chose this. I would without hesitation recommend this to other business to use.