Inventory Source , 215 Rezensionen

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 62 % der Bewertungen sind 5 Sterne
  • 16 % der Bewertungen sind 4 Sterne
  • 4 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
1. Juli 2017

I agree took with all negative reviews. So quick to take my money while it took forever to setup with suppliers. Little did they mention that getting setup with a supplier can be a night mare and take forever. Customer Service was the same lady that answered all the time but it seem when I thought my questions got answered it still did not fix the problem.

Was tired being on the phone everyday trying to get things sorted.

Steer clear use another inventory source besides them.

Trendycheckout
China
Etwa 2 monate mit der App
30. Juli 2017

Fantastic customer service, the application is easy to use but must watch the video for training... Highly recommended

Yourturnkeystore 728 Myshopify Com
Vereinigte Staaten
Etwa 2 monate mit der App
16. September 2019

I have been using Inventory Source for approximately 2 months and have no complaints to date. I have always outsourced this work and have spent thousands on companies to load SKU's for me. Through frustration I decided to jump behind the keyboard myself. At first, I did find the initial setup a little confusing, however after 2 quick sessions with the support staff they had me up and operational no time. I have owned an eCommerce store for close to 12 years. I am finally able to fully take control of my own store with Inventory Source and do so at a fraction of the price. Thank you Inventory Source!!

Hydrilla Gear
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 1. September 2016

I tried this company and opted for the Turnkey package. It instead turned out to be a nightmare. Products had been uploaded twice. I had picked two suppliers and then I found out one no longer deals with Canadian residences. As for my "turnkey" site, I had two dozen menu's which I had to condense. I was missing pictures and products and videos from my supplier. There was spelling errors in the descriptions of my products. When I complained about this they had bounced me from one support person to another all promising me to fix the issues on my site. Nothing was fixed properly. I then had the Manager contact me and reimbursed me promising to fix the on going issues. TWO MONTHS later all that was done was getting the items removed that had belonged to the one supplier who no longer dealt with Canadians. InventorySource at first wanted me to do the removing of products part! Noway I had said!
This is their idea of developing a "Turnkey site"!?!? I had canceled and ended this ongoing incompetence on their part. I ended up fixing all the issues and I know next to nothing about webpages. That should give you an idea how unprofessional this company is at turnkey sites! Stay away from them! And check your updates with your suppliers and make sure everything is in order. I don't want anyone else to go through what I did!!

Coolpremier 2
Kanada
Etwa 2 monate mit der App
Bearbeitet am 17. Juni 2018

This app works well. If you do run into a problem the support team is there to help. The downside of this app is the very high cost of this service.

https://www.kinkytoy.shop
https://www.kinkytoy.store

Kinkytoy Shop
Kanada
Etwa ein monat mit der App
10. September 2019

Very efficient and save a lot of time importing products. Customer service has also been amazing.

Decorhouzz
Kanada
Etwa ein monat mit der App
15. Oktober 2017

It's pretty effective. Saves quite a bit of time.

The Tactical Superstore
Vereinigte Staaten
Etwa ein monat mit der App
1. Oktober 2018

I have used several product sources so far and this is the best by far. My store never has out of stock items which is just one of many features. It has tiered pricing and category pricing. It is also a very easy to use app with many suppliers. Highly recommend!

Cirpel Jewelry Shop
Vereinigte Staaten
Etwa ein monat mit der App
Bearbeitet am 18. Januar 2018

Great support, works as expected.

Cndnaccessories
Kanada
Etwa ein monat mit der App
14. Februar 2019

If this would let me, 0 stars would be given. Just work with the actual suppliers directly and save your money. These people are happy to take 150 dollars a month for below sub-par service, a dysfunctional app, and an in house "supplier" called US Direct that is floundering miserably as item after item goes out of stock and never gets restocked, ever. The list goes on. I have to start my entire store over from square one thanks to the incompetence of this app and its staff.

Mountain Man's Gear Shop
Vereinigte Staaten
Etwa ein monat mit der App
Inventory Source hat geantwortet 22. April 2019

Thank you for taking the time to provide your feedback. It looks like we tried reaching out to you several times to learn more about what issues you were facing and what we could do to help, but never received a response back. We have hundreds of satisfied customers on US Direct, and we would love to hear specific feedback on the problems you have faced as there is always room to improve!