Inventory Source , 215 avis

Inventory Source is a great service and app. I love working with them. They have made my life so much easier by freeing up time and energy I can devote to other parts of the business. I have 3500 products on my site and Inventory Source makes managing them very simple. Their customer service is great too, helpful and timely. I can't recommend them enough.

I love the ease of access to my suppliers products
Amazing platform would always use and reccommend to my business friends amazing

This is a very easy to use and a necessity for my store. Not having to worry about syncing and automatically updating my inventory, this has been a life saver

For my part, it works so so, I have a hard time doing what I need, either my knowledge of inventory source or it is not designed for what I need.

Muy Mal Servicio en Atención al Cliente , tengo 10 días tratando de resolver mi problema de Servicio con el Proveedor, tengo Ventas hechas por los Clientes y la APP de Inventory Source no da ABSOLUTA respuesta a mi Pedido, estoy Perdiendo mi Dinero , No responden a mi Problema, Siempre Recibo el mismo Correo en Respuesta para que los Calificara y eso estoy Haciendo, MUY MAL SERVICIO !

IS does mostly what it says but sometimes the support takes a lot of time and when you are having a problem that is not what you need. You can only email unless you want to make an appointment for a phone call. So if something is really wrong and you need immediate help that just is not going to happen. When you do get the back and forth emails it will eventually be answered. The support team is very nice but I just do not like playing email tag several times when a quick simple phone call gets it done quickly and correctly. There are times when you send an email and it is taken wrong the the problem is not fixed and then you send another email explaining why the second email was wrong and so on.

Maybe I am just old fashioned but I expect to speak with a live person to get the job done right the first time. But apparently that is not the way its done anymore.

I wanted to give a review from the experience I've had so far...

"I am a real customer"...

Inventory Source makes it easy to setup and use their available integrations. The integrations are growing steadily and are exactly the products I need for my store.

I now carry high end products and have a beautiful website with full automation. IS has treated me nicely over the phone and through emails. Any questions I had, my account manager was there to assist me and I was always taken care of. I plan on adding at least 4 more integrations for multiple websites in the near future. After much research and talk with my team, inventory source was our first option and it is going beautifully.

The best thing is my customers will never purchase an out of stock option. The back end is loaded with options and features you can't get on Shopify. Don't want to show the products that are out of stock on your page? They can do that! It's simple once you learn the software. I know some stuff but I'm no expert so the setup being as easy as it was is great.

After my first integration, I realized how much time this app really saves me. With a click of a button I can add 1 -thousands of products! You can change the category, title, add pricing structures and a lot more. If you've had a different experience, it's probably because you thought it could integrate with anyone... If you ask nicely, and have a legitimate supplier, they will reach out to them to add them to their integration list.

I hope this helps both the company, Inventory Source, and all of you drop shippers out there! Good luck and cheers to much success!!!!

good app, saves time money and effort

Love this app, pricing not so much for start up businesses but I think it's a matter of finding one wholesaler that has all the products needed.

Beware of Inventory Source. They do not deserve one star. They do not deserve to be on Shopify. They have had a technical issue for the last 5 months we have tried utilizing this app. They will edit your store products even if a item isnt out of stock. They once added 16,000 products on our website by mistake and gave us a month free. Since then they have edited our Featured Items list without permission and have told us each month that it's a technical issue. They have been unable to fix the technical issue in 5 months and it keeps reoccuring and we keep having to spend time fixing our site. A shopify guru told us that we are are not not the only Shopify store that this has happened to and that it has been noted as a reoccuring problem for other stores in Shopify. That being said Inventory Source cant get it together. So beware, you may have to spend hours fixing what they change on your website because they cannot figure out the technical issue. At least they gave us a month free-once....And seems that Shopify has their hands tied up and can only do so much, which is making sure that Inventory Source will respond in a timely manner. So be careful and beware of Inventory Source.