Inventory Source , 215 avis

I've been using Inventory Source for a few months and it works really well for my Shopify feed. It syncs/updates a few times per day and I've yet to have an issue with an out-of-stock item. My only issues are the lack of customer service on the weekends (when a lot of us new part-time e-commerce retailers are setting up and working on these type things) and the occasional lack of relaying information in a way easily understood to someone who does not have the same technical knowledge/vocabulary as the Inventory Source reps.

Great app! I have had numerous questions and customization requests for my feeds, and they have accommodated every one of them. They respond promptly to support tickets and even follow up.

Just brilliant! Makes everything much easier. One thing I would recommend is to be able to edit in bulk price overrides that would make my life much easier as I prefer to edit each item but if I could do that in bulk that would save even more time!

We are continuously having inventory syncing issues. This is happening on a weekly basis, and now going on 72 hours with no update at all to inventory numbers. It's especially worse over the weekends when support is not available, or doesn't respond to your messages about the issue. It has been causing, and can cause and has caused orders to be canceled because warehouse will say they are out of stock. We have no idea what inventory numbers are after 3 days of no updates yet we must continue to process orders. Software is improving some but some simple things that would make it more user friendly and more adaptable rather than constantly having to view multiple pages for data are missing still, though suggestions have been made. Support team is helpful but it's a constant state of back and forth emails due to software issues. Time spent would be more valuable finding more profitable products to sell rather than emailing back and forth issues.

Clearly states free, Not free, Charges 50.00 per supplier to even use.

I have been with IS for about 2 months now and the app is really good and has helped me scale my business.

Their customer service is great and I highly recommend them.

Helps alot with inventory management.... would like to see a better response time with the customer service people.

RUN, BUGS AND ONLY BUGS, OVERPRICED AND NOT WORKING, MISSING ORDERS AND INACCURATE INVENTORY COUNTS LOADED ON TOP OF DUPLICATED PRODUCTS AND SO MUCH MORE.... THE WORST PROGRAM IMAGINABLE!!!!

It is horrible with Shopify, but I believe that is the Shopify end of the equation, because it works perfectly with Amazon, the Shooify platform Is too difficult. Amazon is very easy to work with!

An honest review:
This app is pretty easy to use. Looking forward to them adding some more features, but it works well and does what it's supposed to do. Also gives you access to several manufacturers which is nice. The pricing is higher than I think it should be, especially comparing it to how many options are out there now, but for what it is it's good, and as I said, they will hopefully be adding more functionalities and perks in the future, which would in my mind help offset their high cost. I am giving them 4 instead of 5 stars, solely based on their pricing which is a bit absurd, tbh. However, they offer a good service and I believe they will add more features in the future to make the price work, or lower their prices, although that seems unlikely, unfortunately.

Pros:
-Plenty of Vendor Options
-Easy to Use App
-Easy to Understand Process
-Good customer service response the couple of times I have reached out
-New Products added regularly

Cons:
-In my opinion, absurdly high prices
-Does not automate fully unless you pay over $100/mo
-Many Vendors don't offer full product descriptions or variants
-Does not have enough features in my opinion, to justify the cost
-You still have to pay the processing fee that the vendor charges, Inventory Source only allows you to order and sync your inventory, depending on plan. It does NOT cover whatever fees the actual vendors have per item you order
-You have to edit items in the I.S. app in order for changes to apply in Shopify. If you make a change in Shopify and not in I.S., the next time it syncs is will override and not save what you changed in Shopify (Exceptions are tags, product type, and SEO)