Inventory Source , 215 recensioner

Helhetsomdöme
4
Antal per omdömesnivå
  • 62 % av omdömena har 5 stjärnor
  • 16 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 16 % av omdömena har 1 stjärnor
12 juni 2023

The app is a great idea for people on Shopify for an automated ordering system. Further than that this is a typical program that provides ZERO support. You only get chat support and they are not that helpful. They waste about 30 minutes of your time and then have to "switch over to email" chat for further support. They usually come back with a lack luster solution and sometimes it takes longer than it should being that it could have big impact on your stores daily sales. 2 weeks into using it and I am looking at & almost forced to upgrade to their sister service at double the cost because it is the only way that I will get phone support.

Clark Armory
USA
Ungefär en månad användning av appen
Redigerat 17 juni 2018

This app works well. If you do run into a problem the support team is there to help. The downside of this app is the very high cost of this service.

https://www.kinkytoy.shop
https://www.kinkytoy.store

Kinkytoy Shop
Kanada
Ungefär en månad användning av appen
10 september 2019

Very efficient and save a lot of time importing products. Customer service has also been amazing.

Decorhouzz
Kanada
Ungefär en månad användning av appen
25 juli 2023

Stay away. Inventory Source is a scam that lies to you to get you to sign up for premium plans and then doesn't provide the promised service. Their website is designed to scam with hard to find information on what a supplier supports and they also lie about what "premium" integration actually does with certain suppliers. All designed to get you to sign up for the premium plans. When confronted about it, they ignore your concerns and just make excuses even though everything they promised is in writing. Additionally, if you look at the profile of their leaders on Linkedin, they have all moved their focus to a different company so I'm sure there is little effort being invested to improve Inventory Source.

Pet Supply Kingdom
USA
27 dagar användning av appen
15 oktober 2017

It's pretty effective. Saves quite a bit of time.

The Tactical Superstore
USA
Ungefär en månad användning av appen
1 oktober 2018

I have used several product sources so far and this is the best by far. My store never has out of stock items which is just one of many features. It has tiered pricing and category pricing. It is also a very easy to use app with many suppliers. Highly recommend!

Cirpel Jewelry Shop
USA
Ungefär en månad användning av appen
18 juni 2013

This app was pretty cool. It uploaded all of my 10,000 products within a couple of days! The support team returned my call quickly and was very helpful. This app has saved me time and money.

Dizzyciti
USA
Ungefär en månad användning av appen
Redigerat 18 januari 2018

Great support, works as expected.

Cndnaccessories
Kanada
Ungefär en månad användning av appen
14 februari 2019

If this would let me, 0 stars would be given. Just work with the actual suppliers directly and save your money. These people are happy to take 150 dollars a month for below sub-par service, a dysfunctional app, and an in house "supplier" called US Direct that is floundering miserably as item after item goes out of stock and never gets restocked, ever. The list goes on. I have to start my entire store over from square one thanks to the incompetence of this app and its staff.

Mountain Man's Gear Shop
USA
Ungefär en månad användning av appen
Inventory Source svarade 22 april 2019

Thank you for taking the time to provide your feedback. It looks like we tried reaching out to you several times to learn more about what issues you were facing and what we could do to help, but never received a response back. We have hundreds of satisfied customers on US Direct, and we would love to hear specific feedback on the problems you have faced as there is always room to improve!

Redigerat 3 maj 2015

I waited till my first month was over, they use suppliers I would not want to use otherwise, while what they do is done well it won't mean sales.. bottom line the pricing from these suppliers just isn't competitive. More so they left over 33,000 products on y store after i changed from one supplier to another, then when i canceled 5800 more. Shopify said I had to remove manually. $50 for an experience I'll hate forever. If they had quality suppliers who had pricing where one could compete or earn a profit. Product feeds were poor, google shopping reported thousands of errors and warnings. Manually had to be corrected.

All in all. I'm not seeking automation that just caused headaches. I paid till May 6th and they closed my account the 3rd. They stopped performing services required. They have not refunded or given services paid for. Shopify should be ashamed to list them here.

Ashley's Market Place
USA
27 dagar användning av appen