Inventory Source , 215 則評價
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Helps alot with inventory management.... would like to see a better response time with the customer service people.
There was initially a very frustrating problem with the integration with my vendor. However, Inventory Source figured out the issue, followed up with me and even credited me for the amount of time that the integration was not working properly even though it was not the fault of Inventory Source. I recommend Inventory Source because the integration that they provide makes life 1,000 times easier in the drop shipping process.
We use them for several streams and everything has been excellent. They have excellent customer service, and quick turn around if help is needed. I would recommend them to anyone looking to simplify their life.
RUN, BUGS AND ONLY BUGS, OVERPRICED AND NOT WORKING, MISSING ORDERS AND INACCURATE INVENTORY COUNTS LOADED ON TOP OF DUPLICATED PRODUCTS AND SO MUCH MORE.... THE WORST PROGRAM IMAGINABLE!!!!
The system is clear and easy to use and the this support continues after the integration is complete and is always prompt and clear. The integration allows me to focus on marketing and promoting my products, so it is absolutely essential for me, which is the reason why I chose this. I would without hesitation recommend this to other business to use.
This app is excellent and highly professional. Very helpful to me. Also if i have any questions will be answered quickly by the support team. Big salute to this app and support team.
Used inventory source for a number of years now, multiple suppliers and the ease (with a good supplier) of products, updating, the options you have is definitely worth the monthly price.
Addition to my initial review below:
IS contacted me and refunded me for my troubles. I think this was very honorable. I believe they will do the right thing, it just takes a long time, and it takes getting in touch with the developer. I think they were honest with the outcome, just expect up to a week to get your issue handled.
Original Review.
No I would not use it again. It was great to get products on there quickly. But they did not update inventory daily as promised. Tickets sometimes took 4 days to answer. The IT department would not take responsibility for uploading products (a supervisor later did take responsibility in a kind way), I had spent 2 hours deleting, after canceling my account the day before. The errors cost me about 4 hours of work in corrections. I do believe they would have eventually corrected it, but it was urgent so I was not banned from Google Shopping.
DO NOT USE THIS APP. They wiped our store clean, every single product. Now we are listing 250+ products back by hand. They stopped our business for a few days and are not taking responsibility. They synced with TD Synnex, and then loaded in the whole catalog, 22K proudcts, when we asked them to revert that, we come back to a store cleaned out of product pages we spent thousands of hours on.
Great app, super friendly & responsive customer service. I am very happy with them, wish I used them earlier!