Inventory Source , 207 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
August 23, 2023

It works like it says it does. If you need a good feed for your products check this one out. I don't work there but I do use it.

My Ruby Lips
United States
5 months using the app
February 16, 2024

App might work for some however unfortunately not for us with Synnex. Synnex blamed Inventory Source. Inventory Source advised it's Synnex so we overall had a poor experience although might work for another supplier.

Everyday Office Supplies
Canada
July 25, 2023

Stay away. Inventory Source is a scam that lies to you to get you to sign up for premium plans and then doesn't provide the promised service. Their website is designed to scam with hard to find information on what a supplier supports and they also lie about what "premium" integration actually does with certain suppliers. All designed to get you to sign up for the premium plans. When confronted about it, they ignore your concerns and just make excuses even though everything they promised is in writing. Additionally, if you look at the profile of their leaders on Linkedin, they have all moved their focus to a different company so I'm sure there is little effort being invested to improve Inventory Source.

Pet Supply Kingdom
United States
27 days using the app
July 18, 2023

DO NOT USE THIS APP. They wiped our store clean, every single product. Now we are listing 250+ products back by hand. They stopped our business for a few days and are not taking responsibility. They synced with TD Synnex, and then loaded in the whole catalog, 22K proudcts, when we asked them to revert that, we come back to a store cleaned out of product pages we spent thousands of hours on.

Knoxlabs
United States
2 months using the app
June 12, 2023

The app is a great idea for people on Shopify for an automated ordering system. Further than that this is a typical program that provides ZERO support. You only get chat support and they are not that helpful. They waste about 30 minutes of your time and then have to "switch over to email" chat for further support. They usually come back with a lack luster solution and sometimes it takes longer than it should being that it could have big impact on your stores daily sales. 2 weeks into using it and I am looking at & almost forced to upgrade to their sister service at double the cost because it is the only way that I will get phone support.

Clark Armory
United States
About 1 month using the app
August 28, 2020

Really it is very good app for integrating suppliers products the respective store. I have amazing experience with this app. The support team is very super and always helpful. I have only one issue about the charges. If they can fix $33 per supplier will be more beneficial to them because each seller will join with more suppliers integration. My big thanks.

SHOPPERS SHOP
United States
Over 8 years using the app
July 28, 2017

I have used the app for a number of years and it certainly helps me with my store as adjusting stock levels and out of stock items when I carry over 3000 items myself would be close to impossible.Customer service is prompt when needed and as a drop shipper this app saves many hours of work.

kevin@erotic-superstore.com

Erotic Superstore
Canada
About 7 years using the app
August 12, 2018

Keeps up with the demand with multiple updates ever day.

Jewelrygrove
United States
Almost 7 years using the app
August 12, 2018

Great service, willing to go that extra mile to get new integrations done and working perfectly. Thank you.

Mypleasurebox
United States
Over 6 years using the app
Edited May 26, 2021

The staff of Inventory Source has assisted our company to ease the challenges posed by ecommerce automation. The system is very well though out and the staff will always the extra mile to assist you. They will respond to your questions with respect and professionalism regardless of the simplicity or complexity. Harry G Garcia
Maras Green

Maras Green
United States
About 5 years using the app