Inventory Source , 215 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.

August 28, 2020

This app is great at times; having the ability to integrate with many different vendors to sell a wide range of products is a huge plus. There are, however, some quirks and downsides that should be addressed by their development team. First, inventory is not always up to date. There are frequent push/pulls between Inventory Source and the source vendor; however, sometimes they don't jive, which results in oversells. The act of overselling can create potential customer service nightmares. Second, PQS updates don't always function as expected. Finally, shipping rules need to be very strictly monitored within Shopify (or whatever shipping app) to ensure that process failures don't occur within Inventory Source. Aside from these small issues (that can become large if not monitored), it's been an excellent app and has allowed us to offer much more than we otherwise could have provided our customers.

Recommend: faster/more frequent inventory syncs between the source store and Inventory Source and Inventory Source and the Shopify store in which it is installed.

The Musa Store
United States
About 3 years using the app
September 10, 2019

We have been using Inventory Source for 10 months. The app did a great work importing thousands of items in my store. Customer Service has been amazing.

AuFreshScents.com
Canada
3 months using the app
October 1, 2018

I've been using the Inventory Source App in my Shopify store (www.absolutesportfanshop.com) for two years now and I've been more than happy with this inventory integration with my Shopify store. It has made the management of the inventory in my store so much easier, quicker and less hassle for me as an online store owner! I couldn't be more pleased and happy with my choice of Inventory Source :-)

Absolute Sport Fan Shop
South Africa
Over 2 years using the app
January 10, 2019

Inventory Source is must for integration of products to my store. Saves me hoards of time. I couldn't handle the work it alone

Bayou Outdoor and Survival Supplies
United States
3 months using the app
Edited January 2, 2019

There was initially a very frustrating problem with the integration with my vendor. However, Inventory Source figured out the issue, followed up with me and even credited me for the amount of time that the integration was not working properly even though it was not the fault of Inventory Source. I recommend Inventory Source because the integration that they provide makes life 1,000 times easier in the drop shipping process.

DnA Performance Store
United States
3 months using the app
June 19, 2015

We use them for several streams and everything has been excellent. They have excellent customer service, and quick turn around if help is needed. I would recommend them to anyone looking to simplify their life.

Beyond Stocked
United States
3 months using the app
Edited June 14, 2021

The system is clear and easy to use and the this support continues after the integration is complete and is always prompt and clear. The integration allows me to focus on marketing and promoting my products, so it is absolutely essential for me, which is the reason why I chose this. I would without hesitation recommend this to other business to use.

i|luv|cbd
United Kingdom
3 months using the app
March 29, 2016

This app is excellent and highly professional. Very helpful to me. Also if i have any questions will be answered quickly by the support team. Big salute to this app and support team.

Shop N Deal
United States
3 months using the app
June 3, 2018

Used inventory source for a number of years now, multiple suppliers and the ease (with a good supplier) of products, updating, the options you have is definitely worth the monthly price.

The Great Outdoors Co
Canada
3 months using the app
January 6, 2017

Great app, super friendly & responsive customer service. I am very happy with them, wish I used them earlier!

Yourturnkeystore 658
United States
3 months using the app