Inventory Source , 215 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.

April 3, 2018

Inventory Source is a fantastic app, just wish it cost a little less! By far the best app in the Shopify Store for "Automatically Upload Products, Sync Inventory"

Rtp Armor
United States
2 months using the app
May 27, 2021

Super happy with this app and the customer service, any issues that I have they fixed super quick. I recommend this app 100%!

Blooming Intimacy
United States
Over 1 year using the app
May 27, 2021

Very happy with this app! Runs smoothly with no issues at all. They are also very helpful with any questions you may have. Definitely recommend!

School Supplies 4 Less
United States
About 2 months using the app
August 27, 2020

I have been using IS for 4 months now and the app is helping me scaling my business. Their bulk listings and editing features work well. The customer service is very responsive and helpful.

Yamy
United States
About 2 months using the app
August 28, 2020

Inventory Source has proven to be a great partner for Royal Xperiences. We've had some questions and needed guidance in setting up our store and making sure all of our settings were correct. The support staff at Inventory Source was responsive and quickly helped resolve our concerns. I recommend inventory source.

Royal Xperiences
United States
Over 1 year using the app
August 27, 2020

We've used inventory source to help get our shop going. The customer service is spot on. i've not had any problems at all, and they've answered all my questions to date. Once you figure out the ins & outs, it's pretty straight forward. I'd definitely use again!

Bliss Body Exotics
United States
About 2 months using the app
May 26, 2018

We've been using Inventory Source for over a year and have had nothing but problems with the app and integrations with our suppliers.

To name a few issues:
- Not updating stock levels, causing us to sell items that were out of stock or showing items out of stock when their are plenty in stock with the supplier
- adding duplicate products to our store (this has been ongoing for 6+ months working with support, who always says it's fixed and it truly never is)
- Not processing orders automatically like advertised
- Chat support rarely follows up on issues and is generally unprofessional when responding

I would not use this app if you can avoid it, way too many issues and DOES NOT make dropship automation easy, it complicates it far more than it needs to be. We are in the process of moving away from IS and will not be looking back.

Wicked Mt Outfitters
United States
Over 1 year using the app
July 30, 2017

Fantastic customer service, the application is easy to use but must watch the video for training... Highly recommended

Yourturnkeystore 728 Myshopify Com
United States
About 2 months using the app
April 30, 2019

Inventory Source does a good job of syncing inventory once a day. We use the app to synchronize inventory with distributors.

Apps Admin Shop
United States
About 3 years using the app
September 16, 2019

I have been using Inventory Source for approximately 2 months and have no complaints to date. I have always outsourced this work and have spent thousands on companies to load SKU's for me. Through frustration I decided to jump behind the keyboard myself. At first, I did find the initial setup a little confusing, however after 2 quick sessions with the support staff they had me up and operational no time. I have owned an eCommerce store for close to 12 years. I am finally able to fully take control of my own store with Inventory Source and do so at a fraction of the price. Thank you Inventory Source!!

Hydrilla Gear
United States
About 2 months using the app