Inventory Source , 215 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.
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It works like it says it does. If you need a good feed for your products check this one out. I don't work there but I do use it.
Stay away. Inventory Source is a scam that lies to you to get you to sign up for premium plans and then doesn't provide the promised service. Their website is designed to scam with hard to find information on what a supplier supports and they also lie about what "premium" integration actually does with certain suppliers. All designed to get you to sign up for the premium plans. When confronted about it, they ignore your concerns and just make excuses even though everything they promised is in writing. Additionally, if you look at the profile of their leaders on Linkedin, they have all moved their focus to a different company so I'm sure there is little effort being invested to improve Inventory Source.
DO NOT USE THIS APP. They wiped our store clean, every single product. Now we are listing 250+ products back by hand. They stopped our business for a few days and are not taking responsibility. They synced with TD Synnex, and then loaded in the whole catalog, 22K proudcts, when we asked them to revert that, we come back to a store cleaned out of product pages we spent thousands of hours on.
The app is a great idea for people on Shopify for an automated ordering system. Further than that this is a typical program that provides ZERO support. You only get chat support and they are not that helpful. They waste about 30 minutes of your time and then have to "switch over to email" chat for further support. They usually come back with a lack luster solution and sometimes it takes longer than it should being that it could have big impact on your stores daily sales. 2 weeks into using it and I am looking at & almost forced to upgrade to their sister service at double the cost because it is the only way that I will get phone support.
Really it is very good app for integrating suppliers products the respective store. I have amazing experience with this app. The support team is very super and always helpful. I have only one issue about the charges. If they can fix $33 per supplier will be more beneficial to them because each seller will join with more suppliers integration. My big thanks.
Great service, willing to go that extra mile to get new integrations done and working perfectly. Thank you.
Keeps up with the demand with multiple updates ever day.
I have used the app for a number of years and it certainly helps me with my store as adjusting stock levels and out of stock items when I carry over 3000 items myself would be close to impossible.Customer service is prompt when needed and as a drop shipper this app saves many hours of work.
kevin@erotic-superstore.com
Inventory Source has been amazing! They walked me through the entire system and answered every question I had. So far, so good! Thanks!!
We have been using Inventory Source for a few months and it really takes the work out of the data portion of our site, so we can concentrate on marketing.