Inventory Source , 215 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.
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App works pretty well for my purpose. There are a few things that could use improvement that revolve around integration and bulk product management:
1. Bulk item management can be difficult and time consuming (pricing in particular)
2. Missing some customized options that exist within shopify (charge tax, compare at price, variant options, etc) that have to be set manually after product integration/push.
3. UI is a bit complex and confusing.
Great selection and integration plans. Pretty seamless and no hassle.
IS does mostly what it says but sometimes the support takes a lot of time and when you are having a problem that is not what you need. You can only email unless you want to make an appointment for a phone call. So if something is really wrong and you need immediate help that just is not going to happen. When you do get the back and forth emails it will eventually be answered. The support team is very nice but I just do not like playing email tag several times when a quick simple phone call gets it done quickly and correctly. There are times when you send an email and it is taken wrong the the problem is not fixed and then you send another email explaining why the second email was wrong and so on.
Maybe I am just old fashioned but I expect to speak with a live person to get the job done right the first time. But apparently that is not the way its done anymore.
good app, saves time money and effort
Love this app, pricing not so much for start up businesses but I think it's a matter of finding one wholesaler that has all the products needed.
Overall a nice app. Product feed is clean and easy to manage. Except for some product that we know are on the distributors website. But are not in the API stream. But we also haven't requested those individual item which probably could be reworked in. Only true downfall is their are many products with multiple pictures and video and you only get 1 picture. That would be a great improvement. Wish they had better clothing options the. Would open another site for fashion.
I've been using Inventory Source for a few months and it works really well for my Shopify feed. It syncs/updates a few times per day and I've yet to have an issue with an out-of-stock item. My only issues are the lack of customer service on the weekends (when a lot of us new part-time e-commerce retailers are setting up and working on these type things) and the occasional lack of relaying information in a way easily understood to someone who does not have the same technical knowledge/vocabulary as the Inventory Source reps.
Just brilliant! Makes everything much easier. One thing I would recommend is to be able to edit in bulk price overrides that would make my life much easier as I prefer to edit each item but if I could do that in bulk that would save even more time!
I have been with IS for about 2 months now and the app is really good and has helped me scale my business.
Their customer service is great and I highly recommend them.
Helps alot with inventory management.... would like to see a better response time with the customer service people.