Inventory Source , 215 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.

October 3, 2018

An honest review:
This app is pretty easy to use. Looking forward to them adding some more features, but it works well and does what it's supposed to do. Also gives you access to several manufacturers which is nice. The pricing is higher than I think it should be, especially comparing it to how many options are out there now, but for what it is it's good, and as I said, they will hopefully be adding more functionalities and perks in the future, which would in my mind help offset their high cost. I am giving them 4 instead of 5 stars, solely based on their pricing which is a bit absurd, tbh. However, they offer a good service and I believe they will add more features in the future to make the price work, or lower their prices, although that seems unlikely, unfortunately.

Pros:
-Plenty of Vendor Options
-Easy to Use App
-Easy to Understand Process
-Good customer service response the couple of times I have reached out
-New Products added regularly

Cons:
-In my opinion, absurdly high prices
-Does not automate fully unless you pay over $100/mo
-Many Vendors don't offer full product descriptions or variants
-Does not have enough features in my opinion, to justify the cost
-You still have to pay the processing fee that the vendor charges, Inventory Source only allows you to order and sync your inventory, depending on plan. It does NOT cover whatever fees the actual vendors have per item you order
-You have to edit items in the I.S. app in order for changes to apply in Shopify. If you make a change in Shopify and not in I.S., the next time it syncs is will override and not save what you changed in Shopify (Exceptions are tags, product type, and SEO)

Delirium Toys
United States
3 months using the app
June 7, 2021

So far I have had a good experience with IS. Any real issues I’ve had have mostly been on my end from lack of experience in general. I get fast responses though to all my questions which is exactly what you want.

Fem Diggity
United States
2 months using the app
April 30, 2019

Very good app. Can use some ui redesign but globally does the job very well. Sync works a charm, orders flow seemlessly. I am satisfied.

CBDCorner
United Kingdom
2 months using the app
Edited September 11, 2019

It is easy to use and worked fine. However, in my case, the supplier uploaded very low-resolution images and I found it after syncing all products on Shopify. Now I get to delete all and start over. It is vital to have suppliers provide good quality pics.

LUYTA
United States
13 days using the app
July 6, 2017

Great layout app, add more comment later after find out more

The Shark Watch Co
Australia
About 23 hours using the app