Inventory Source , 215 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.

April 2, 2024

I have been using Inventory Source for over a year now. I am very happy with both the product, the team behind it. The learning curve at the beginning take a little time. Once you learn, you can add products and make changes fast

Sex-Toys-For-Christians
United States
About 4 years using the app
April 2, 2024

This app is efficient. I had 2 integrations previously which they provided details introduction of how to integrated my store into their system. Sometimes I had issues and chat is always available and resolved my issues quickly. I sent email and the response quickly came back within 24 hours. Understandably that no one will sit by email and monitor 24/7, so response within 24 hours is reasonable. If any stores want to integrate big suppliers with lots of products to your Shopify store, I'd definitely recommend Inventory Source. Thank you.

WorkPlayTravel Store
United States
7 months using the app
April 3, 2024

Been using the App for over 2 years and never had any technical issues. Staff are responsive when making contact and also take onboard recommendations

Natural Euphoria
United Kingdom
Over 4 years using the app
April 4, 2024

The app can be glitchy at times but it has helped me grow my business tremendously. Before installing it I had to manually list and check inventory for all of my products which meant I couldn't list more than a few hundred. Now I have more than 8,000 products on my website and am still adding. There is no way I could keep up with that much inventory without this app.

Adult Toy Box
United States
About 2 years using the app
April 2, 2024

I've been using this app for almost a year and for the most part it has been great. Customer service is helpful and quick to respond. Only recently was there a sync issue with my integration and it took some time to get an initial response but once they started work on it they have kept me up to date on the progress.

WOODEN SOUL
Canada
Over 1 year using the app
April 9, 2024

Amazing app! Been using them for years and they keep things going perfectly for my business!

Repair Shop Life
United States
Over 2 years using the app
April 3, 2024

I had some issues but was able to find out that my supplier was going through an inventory physical count and found that to be the problem. Support was great and responsive in helping me find what was going on. Some minor bumps along the way but for the money and I did not purchase the premium version it works for me and my business.

Gill Thrill Fishing
United States
Over 1 year using the app
April 2, 2024

Their customer service is not great.
Since UNFI has switched to working with them exclusively, the prices have gone up a lot.

AllPeople Marketplace
United States
Almost 3 years using the app
April 2, 2024

Great app, i was able to load all my produces from my supplier to my store

Brooklyn Equipment
United States
Over 2 years using the app
February 16, 2024

App might work for some however unfortunately not for us with Synnex. Synnex blamed Inventory Source. Inventory Source advised it's Synnex so we overall had a poor experience although might work for another supplier.

Everyday Office Supplies
Canada
3 months using the app