Inventory Source , 206 reviews

Overall rating
3.7
Counts per rating level
  • 63% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
January 4, 2019

For my part, it works so so, I have a hard time doing what I need, either my knowledge of inventory source or it is not designed for what I need.

KingQueenBoutik.com
Canada
5 months using the app
Inventory Source replied April 22, 2019

Thank you for taking the time to provide your feedback, and we would love if you please reach out directly (we can’t locate an account with your store name) to learn more about your experience with us.

Edited June 17, 2018

This app works well. If you do run into a problem the support team is there to help. The downside of this app is the very high cost of this service.

https://www.kinkytoy.shop
https://www.kinkytoy.store

Kinkytoy Shop
Canada
About 1 month using the app
June 19, 2013

Addition to my initial review below:
IS contacted me and refunded me for my troubles. I think this was very honorable. I believe they will do the right thing, it just takes a long time, and it takes getting in touch with the developer. I think they were honest with the outcome, just expect up to a week to get your issue handled.

Original Review.

No I would not use it again. It was great to get products on there quickly. But they did not update inventory daily as promised. Tickets sometimes took 4 days to answer. The IT department would not take responsibility for uploading products (a supervisor later did take responsibility in a kind way), I had spent 2 hours deleting, after canceling my account the day before. The errors cost me about 4 hours of work in corrections. I do believe they would have eventually corrected it, but it was urgent so I was not banned from Google Shopping.

Warehouse 14
United States
3 months using the app
May 19, 2013

shame you cant transfer things like theme settings, and background images etc, i wanted the store stores to look identical, just for two different countries.

The Camping Outlet
United Kingdom
Edited May 26, 2021

The staff of Inventory Source has assisted our company to ease the challenges posed by ecommerce automation. The system is very well though out and the staff will always the extra mile to assist you. They will respond to your questions with respect and professionalism regardless of the simplicity or complexity. Harry G Garcia
Maras Green

Maras Green
United States
About 5 years using the app
May 26, 2021

The biggest reason for giving 5 stars is that it uploads huge amounts of inventory data and quantities to my shopify store and this has saved me hours and hours of time. Once uploaded I do have or had to change a few things to have items fit into my store's proper category and collection. Integrations are currently operating smoothly.
I do wish questions could be answered bit quicker.
But overall I am happy with Inventory source, it is a big help. Uploading inventory is much easier and a big time savings using Inventory Source.
Again, 5 stars. Good stuff.

Yummy Look
United States
Almost 3 years using the app
August 28, 2020

Really it is very good app for integrating suppliers products the respective store. I have amazing experience with this app. The support team is very super and always helpful. I have only one issue about the charges. If they can fix $33 per supplier will be more beneficial to them because each seller will join with more suppliers integration. My big thanks.

SHOPPERS SHOP
United States
Over 8 years using the app
June 2, 2021

Great app. Everything seems to be working well and saves me a lot of time. They were very quick with the set up even though the company I was integrating didn't seem to know what the were doing. Inventory Source was quick to respond and help the company out. I would recommend this app if you have alot of products and one of your suppliers is integrated with them

Janitorial Superstore
United States
About 2 years using the app
May 26, 2021

Inventory Source has worked great with my Shopify store. I always receive great feedback on questions I have concerning different issues that have arisen. A++++

The Corner Depot + Outdoors
United States
Almost 2 years using the app
May 29, 2021

I've been using this app for almost a year. It's operated flawlessly and their customer service is the BEST. The interface for editing descriptions, prices and stuff is a godsend! I'm setting up another Shopify store now and will absolutely be using IS for that one as well. I highly recommend them!!!

You Naughty Devil
United States
About 1 year using the app