Inventory Source , 215 reviews

Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate large product catalogs from multiple suppliers and its automation features, including automatic updates of inventory levels and prices. The customer service is praised for its quick response and helpfulness. Some merchants have reported issues with inventory syncing and product data accuracy, but these are usually resolved promptly. While some find the pricing high, others see it as a worthwhile investment for the time-saving benefits. This app is especially beneficial for large-scale e-commerce operations.

October 3, 2018

The interface is easy to use which makes pricing a cinch. Inventory Source has a great selection of product suppliers.

Grain and Blade
United States
Over 1 year using the app
Edited March 14, 2016

Very professional and fair people to work with.. If you dropship, look no further and start using InventorySource.com. They have been in this busuness more than 15 years.They only charge flat rate per supplier, NOT per 1000 products as with other Shopify apps with hefty overhead cost on your business. I wish I could do 6 star rating for these folks for the skilled job and amount of support they provide to our business.
Hafiez A
CMO,
http://survivorbucket.com

Preparegency
United States
Over 1 year using the app
August 30, 2020

This app has been a lifesaver and helps with syncing over 10,000 products daily. The staff is friendly and willing to assist if issues arise. I highly recommend this app.

Stay Golden Doodle
United States
Over 1 year using the app
August 22, 2016

This looks AWESOME! I'm surprised that there aren't more reviews here, but the reviews that are here are almost all 5 star positive. I actually haven't signed up for the paid service yet, but I've been thoroughly digging their site and their systems and I must say that I'm thoroughly impressed by what I see!

About the only complaint I see in these reviews is that some say that the prices are a little too high. Well, let's get real, this isn't Walmart here selling things made in China. Unless you're doing billions of dollars in business like the big behemoths like Amazon/Walmart/etc do, give up right now on being the lowest cost source out there.

In our case, we have a social cause associated with our website, the feeding of poor hungry Filipino children, and I think that, as long as we're selling products that people need, enough people will be willing to purchase items at somewhat higher prices than the "absolute lowest price on the web" just to see some more of our kids get fed.

At least that's my theory, and I think I'm going to give this a very concerted effort! They've been in business 13 years, doesn't look like they're going any place soon!

:)

PS I do have one question, and that is, I wonder if the products actually get imported right into your Shopify product area. It seems to me that in order to get the products on the website, that's where it would have to go. I hope so, cuz I've got some other cool apps that can do some cool advertising stuff with any products that are actually in our Shopify products area.

Pure Hearts International
United States
Over 1 year using the app
October 11, 2017

Overall Inventory Source has been phenomenal in both the service they provide and the level of attention their support team gives you.

Pros:
- I don't have to import, filter, and manage pricing for thousands of products.
Which ultimately gives me the freedom to have so many products

- Their customer support group is amazing. Very helpful and attentive. I usually
get a reply within 1/2 hour.

- They have lots of suppliers to choose from for integration.

- Lots of Rules can be set up in the configuration.

Cons:

- Can get pretty costly when adding multiple suppliers, would like to see a
discount has integration count goes up.

- Getting custom data feeds can sometimes not be feasible. (not sure if this is
an issue with inventory source or the supplier.)

- You can't specify a certain margin you want to make on each product. I'd like
to see that feature added. Only $/% discounts or mark ups are available

In summary, I'm very happy with inventory source and will continue to suggest them to fellow ecommerce owners.

Bluff City
United States
Over 1 year using the app
July 28, 2017

Very happy with the service, Highly recommend this service from Inventory Source

Itsthereelthing
United States
Over 1 year using the app
September 10, 2019

I use this app to upload products to my store and keep track of inventory. I think it’s a great help for my business and would recommend it to all Shopify users

EmerchantOutlet
United States
Over 1 year using the app
Edited September 10, 2019

InventorySource is golden. Not only is the customer service dope but their technology is sick! Love using them.

CASS Fitness
United States
Over 1 year using the app
July 28, 2017

I have been with inventory source for sometime now and use them for a few of my stores. My experience has been nothing but amazing from the customer service which they are really fast and helpful down to the everyday updates. Anytime I have contacted customer service they respond quickly and are very helpful all the time. I have yet to have any issues with updates or with them at all. I would highly recommend and the greatest part of it all is it works and makes my life so much easier :) Thanks guys!!

Naked Secrets
United States
Over 1 year using the app
Edited January 4, 2019

I personally am very pleased with this App. I utilize the $50 plan and it suits me fine at this point, and would consider the higher plans which include some automation if/when I’m able to grow my store volume. With IS it would be incredibly time consuming to manage my inventory as I have quite a few SKU’s. IS syncs my store to my wholesaler twice daily so my inventory levels are quite current. If I customize any items and/or set new pricing structures my store is quickly updated when Inventory Source syncs my vendor to my store. I’ve had a couple times when my store failed to sync properly but a quick email to IS and they reset my account and got things up and running again. I would have no problem recommending this app, particularly if you intend to sell quite a few items. Great.

Clermont Tactical
United States
Over 1 year using the app