Anmeldelser (87)

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5
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24. oktober 2022

i am using the app for 1 years now, really helped me to suppurate activities between different countries...
and also syncing activities from my brick and mortar stores.
Erik from the customer service is awesome, actually did a zoom with us to solve a problem

Dé Rococo
USA
Cirka 3 år bruger appen
1. april 2022

This app is perfect for keeping your inventory synced across multiple stores. The tech team are always on hand to help with any quires. Highly recommended.

WatchPilot
Storbritannien
Cirka 3 år bruger appen
Redigeret 29. juni 2023

UPDATE: Change from 3 to 5 stars. After leaving the original review below, Eric reached out to us and worked with us to resolve the issues we had. In the ~18 months since working on these issues, we did not have them anymore. Additionally, the app has continued to add useful features and the user interface has gone from very basic and somewhat outdated looking to very intuitive and professional looking. Would definitely recommend.
ORIGINAL REVIEW BELOW
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We've used Synkro for about 6 months now to sync inventory between our 2 Shopify stores. While it works well 95% of the time, sometimes it causes inventory issues.
For example, let's say we have 50 of a product in inventory. Our inventory will show 50 in stock on both store 'A' and store 'B'. A customer places an order on store 'A' for 4 items, leaving the inventory at 46 on store 'A'. Synkro will then subtract 4 items from store 'B' so it matches at 46. However, sometimes, rather than subtracting 4 from store 'B' to make it match store 'A', it will add the 4 items back in to store 'A' to make it match store 'B' and our inventory will now show 50 in stock on both stores again when we physically only have 46.
This has happened several times now, and unless you manually go back through the inventory history of every product on both stores, there is no way of know when it occurs until you oversell.
Need to have an option within the app to set it to NOT add inventory back in unless triggered by an inventory transfer or manual inventory adjustment by store personnel. The app should not take it upon itself to add inventory back in without a triggering event.

Mels Crafty Mojo LLC
USA
Næsten 3 år bruger appen
Tech vom Fass svarede 21. maj 2021

Thank you for your review! I would love to work through this issue with you. Would you be able to send some screenshots of the inventory history on a product the next time this happens? Please send these screenshots to eric@ericfroese.ca and we can work out what the problem is together :)

11. september 2023

This app is perfection! Unlike every other app we've tried, this one actually does what it says it does and the options/settings are super customizable. We recently changed our setup and reached out to customer service and were super impressed with how quickly they got back to us. They gave us some options for how to set things up to optimize for our sites and even offered to push a sync through immediately to reflect the changes.

Truly, one of the best apps we've used on here.

Come As You Are
Canada
Mere end 2 år bruger appen
4. maj 2020

We have 2 shops on Shopify, We used Synkro to synchronize inventory more 7K products (sync with Barcode/SKU). Works very well !

BLZ
Frankrig
Mere end 2 år bruger appen
4. maj 2020

Easy to use ! The last feature Clone Products is perfect and the support has been fantastic :)
Will highly recommend to everyone.

URBAN LOCKER
Frankrig
Mere end 2 år bruger appen
14. marts 2022

This is by for and away the best app on the shopify marketplace. I would be completely lost without it. Their support team is world-class and second to none. If you have multiple shopify stores, than this is the app you should be using.

Kleerance
USA
Cirka 2 år bruger appen
24. maj 2024

This app does exactly what we need! It works perfectly and the support is always fast and very helpful!

Cadenza Italy
Storbritannien
Cirka et år bruger appen
16. juli 2024

Haven't used the app much. But that's because we don't have to. Synkro keeps our inventory accurate across all of our Shopify stores in real time 24/7. We just set it and forget it. Updating inventory via a csv file is supported. Which is very helpful for us since we use QuickBooks Desktop. The app can also clone products and keep other info in sync. We have yet to use that feature but we are confident it will work flawlessly. And finally, customer support is amazing.

Regent Bond Inc
USA
Cirka en måned bruger appen
29. maj 2021

I've been looking for an app to synchronize inventory accross multiple stores for a while and this is one with the best price/performance ratio !
This app is fast, easy to use and fantastic customer support that helped me set everything up right!

DUST ON TRAILS
Frankrig
Mere end et år bruger appen
Tech vom Fass svarede 29. maj 2021

Thank you so much for your review! Your team was a joy to work with! Feel free to reach out if you have any more questions :)

Cheers!

Eric