Calificación general
5
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
23 de diciembre de 2023

It has been a year-long journey searching for the perfect multi-store app, and we think we've finally found it! Far easier and far more intuitive than anything else we've tried, and the customer service has been incredible. Early on, we flagged an issue we were having with certain types of orders syncing, and Eric responded within 12 hours and had the solution created within a couple of days.

AGH Shop
Canadá
2 meses usando la aplicación
24 de noviembre de 2023

A really useful app that helps me manage my inventory between different markets, has lots of other really good capabilities.

Support has been nothing short of AMAZING!

Case Monkey
Reino Unido
24 días usando la aplicación
17 de octubre de 2023

Great app! does what we need and more.
it is a game-changer for any e-commerce business with multiple stores, and the support team behind it is second to none. I highly recommend this app to anyone looking to take their online store to the next level. Thank you

Infinite Cables
Canadá
5 meses usando la aplicación
11 de septiembre de 2023

This app is perfection! Unlike every other app we've tried, this one actually does what it says it does and the options/settings are super customizable. We recently changed our setup and reached out to customer service and were super impressed with how quickly they got back to us. They gave us some options for how to set things up to optimize for our sites and even offered to push a sync through immediately to reflect the changes.

Truly, one of the best apps we've used on here.

Come As You Are
Canadá
Más de 2 años usando la aplicación
8 de octubre de 2023

I have been extremely happy with Synkro and most especially with the prompt and fulsome service I have received from Eric. Highly recommend.

Topsy Farms
Canadá
6 meses usando la aplicación
23 de septiembre de 2023

Responsive, fantastic customer service. Does what it was designed to do!

Silvia Tcherassi Miami Boutique
Estados Unidos
10 meses usando la aplicación
1 de abril de 2022

This app is perfect for keeping your inventory synced across multiple stores. The tech team are always on hand to help with any quires. Highly recommended.

WatchPilot
Reino Unido
Alrededor de 3 años usando la aplicación
Fecha de modificación: 29 de junio de 2023

UPDATE: Change from 3 to 5 stars. After leaving the original review below, Eric reached out to us and worked with us to resolve the issues we had. In the ~18 months since working on these issues, we did not have them anymore. Additionally, the app has continued to add useful features and the user interface has gone from very basic and somewhat outdated looking to very intuitive and professional looking. Would definitely recommend.
ORIGINAL REVIEW BELOW
----------------------------------------
We've used Synkro for about 6 months now to sync inventory between our 2 Shopify stores. While it works well 95% of the time, sometimes it causes inventory issues.
For example, let's say we have 50 of a product in inventory. Our inventory will show 50 in stock on both store 'A' and store 'B'. A customer places an order on store 'A' for 4 items, leaving the inventory at 46 on store 'A'. Synkro will then subtract 4 items from store 'B' so it matches at 46. However, sometimes, rather than subtracting 4 from store 'B' to make it match store 'A', it will add the 4 items back in to store 'A' to make it match store 'B' and our inventory will now show 50 in stock on both stores again when we physically only have 46.
This has happened several times now, and unless you manually go back through the inventory history of every product on both stores, there is no way of know when it occurs until you oversell.
Need to have an option within the app to set it to NOT add inventory back in unless triggered by an inventory transfer or manual inventory adjustment by store personnel. The app should not take it upon itself to add inventory back in without a triggering event.

Mels Crafty Mojo LLC
Estados Unidos
Casi 3 años usando la aplicación
Tech vom Fass respondió 21 de mayo de 2021

Thank you for your review! I would love to work through this issue with you. Would you be able to send some screenshots of the inventory history on a product the next time this happens? Please send these screenshots to eric@ericfroese.ca and we can work out what the problem is together :)

4 de mayo de 2020

We have 2 shops on Shopify, We used Synkro to synchronize inventory more 7K products (sync with Barcode/SKU). Works very well !

BLZ
Francia
Más de 2 años usando la aplicación
4 de mayo de 2020

Easy to use ! The last feature Clone Products is perfect and the support has been fantastic :)
Will highly recommend to everyone.

URBAN LOCKER
Francia
Más de 2 años usando la aplicación