Avis (65)

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
20 juillet 2023

Synkro is a flexible and customer-centric app that effectively solves many of our challenges. Its adaptability allows it to seamlessly integrate with our existing systems and workflows, ensuring a smooth and optimized user experience.

One of Synkro's key strengths is its continuous development approach. The development team actively listens to customer feedback and incorporates valuable insights into their ongoing app enhancements. This commitment to customer needs ensures that the app evolves to meet our specific requirements and stays up-to-date with the latest features and functionalities.

By leveraging Synkro, we can address our current challenges effectively while also being confident that future needs will be met. Its flexibility enables customization to align with our organization's unique processes, while the continuous development approach ensures that the app remains relevant and responsive to evolving demands.

In summary, Synkro's flexibility and dedication to customer-driven development make it a reliable and valuable solution for overcoming challenges and improving our operations.

Baltzar
Suède
Environ un mois d’utilisation de l’application
23 septembre 2023

Responsive, fantastic customer service. Does what it was designed to do!

Silvia Tcherassi Miami Boutique
États-Unis
10 mois d’utilisation de l’application
20 juillet 2023

I'm so beyond impressed with this company. First, their response is amazing but even more important is the functionality of the app itself. They are removing a lot of process steps for our company as well as our clients. So happy to work with them!

Jocelyn & Co. Drop Ship
États-Unis
10 jours d’utilisation de l’application
18 juillet 2023

This app is easy to use, it has a straightforward layout. Eric is always very helpful and responsive. I strongly recommend it. Excellent!

Closet Core Patterns
Canada
6 mois d’utilisation de l’application
18 juillet 2023

Hands down, the best product syncing app on the market. The developer is very friendly and knowledgeable, and was willing to go above and beyond to ensure that our needs were met.

If you are thinking of using this sort of application, try this one first!

Reef Wholesale
Canada
4 jours d’utilisation de l’application
13 octobre 2023

The perfect application for running multiple stores. The sync is instantaneous and the service is just impeccable, Eric is the go-to person!

Vape Club
Canada
19 jours d’utilisation de l’application
22 août 2023

Great app! J'ai pu très simplement connecter les stocks de deux boutiques, plutôt que de faire un développement compliqué et coûteux pour mettre en place une API. Le service client est extrêmement réactif et répond efficacement à nos demandes. L'app m'a aussi permis de dupliquer à l'identique mes fiches produits sur un site parent, et de gagner beaucoup de temps. Je recommande

Chamaye
France
17 jours d’utilisation de l’application
1 avril 2022

This app is perfect for keeping your inventory synced across multiple stores. The tech team are always on hand to help with any quires. Highly recommended.

WatchPilot
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Modifié le 29 juin 2023

UPDATE: Change from 3 to 5 stars. After leaving the original review below, Eric reached out to us and worked with us to resolve the issues we had. In the ~18 months since working on these issues, we did not have them anymore. Additionally, the app has continued to add useful features and the user interface has gone from very basic and somewhat outdated looking to very intuitive and professional looking. Would definitely recommend.
ORIGINAL REVIEW BELOW
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We've used Synkro for about 6 months now to sync inventory between our 2 Shopify stores. While it works well 95% of the time, sometimes it causes inventory issues.
For example, let's say we have 50 of a product in inventory. Our inventory will show 50 in stock on both store 'A' and store 'B'. A customer places an order on store 'A' for 4 items, leaving the inventory at 46 on store 'A'. Synkro will then subtract 4 items from store 'B' so it matches at 46. However, sometimes, rather than subtracting 4 from store 'B' to make it match store 'A', it will add the 4 items back in to store 'A' to make it match store 'B' and our inventory will now show 50 in stock on both stores again when we physically only have 46.
This has happened several times now, and unless you manually go back through the inventory history of every product on both stores, there is no way of know when it occurs until you oversell.
Need to have an option within the app to set it to NOT add inventory back in unless triggered by an inventory transfer or manual inventory adjustment by store personnel. The app should not take it upon itself to add inventory back in without a triggering event.

Mels Crafty Mojo LLC
États-Unis
Presque 3 ans d’utilisation de l’application
Tech vom Fass a répondu 21 mai 2021

Thank you for your review! I would love to work through this issue with you. Would you be able to send some screenshots of the inventory history on a product the next time this happens? Please send these screenshots to eric@ericfroese.ca and we can work out what the problem is together :)

4 mai 2020

We have 2 shops on Shopify, We used Synkro to synchronize inventory more 7K products (sync with Barcode/SKU). Works very well !

BLZ
France
Plus de 2 ans d’utilisation de l’application