Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 25, 2024

I never write reviews, but Synkro was a total game changer for us. As the owner of multiple region-specific D2C and B2B stores, Synkro has saved us a LOT of time by keeping both our products and collections in sync across the board. We've also had some very specific requests and challenges for the team, who have always been extremely helpful (and super quick) and always work with us to find a solution. I would recommend Synkro to anybody.

Vault X UK
United Kingdom
8 months using the app
April 2, 2024

This app does exactly what we need it to do and so much more. This app gives you the flexibility of customizing exactly what you want to sync, whether that be inventory via barcodes (and nothing more) or the ability to drill down and sync very specific product data.

It is a wonderful app for folks who have both a retail site and a wholesale site. It allows you to work a two way inventory sync, but have different information on the product pages, relevant to your customer type.

Eric has by far the best customer service I have experienced in quite a long time. He has been patient with us in clarifying the best ways our business could use this app. The one on one service is quite extraordinary.

We will be lifelong users of this application and we couldn't recommend it more highly. Our sincere hope is that this development company will expand their suite of apps so we can use them for all of our application needs. We would use them for everything if we could, the app functionality, interface and customer service is that outstanding.

Panhandle Palm & Rock
United States
About 1 month using the app
March 6, 2024

It has been an excellent experience, and Eric consistently delivers exceptional support. Managing multiple stores has become remarkably streamlined with the help of this app, making our tasks significantly easier.

It is a must have app if you have multimple websites with same sku

Chotabazar PK
Pakistan
4 months using the app
February 6, 2024

This app has been perfect for our needs, with 2 stores + the online store. Customer service by Eric was next level. He made setting up the app a breeze and easy to understand, with an initial live video chat and ongoing support when needed has been prompt and always easy to understand.

Highly recommend.

The Enchanted Child
Australia
6 months using the app
March 15, 2024

This app has saved me a lot of time with product cloning, inventory and collections sync between two stores. It is hard to find any weak spots hence my 5 star review.
On top of the great product you will get friendly and knowledgeable customer support.
Thank you Syncro!!!

Zdrowie & Uroda
United States
23 days using the app
January 10, 2024

I'm so happy that Synkro has a solution for my inventory. I wanted to offer my customers the option of collecting their orders at an event I will be participating in. Now, I can offer this option because I can propose my inventory to any point of sale where the customer will collect their order. This is a plus for my customers and a huge advantage for me. I don't have to move inventory to each spot; it just goes automatically.

Today, I needed information and support, and my problem was resolved within an hour! Yé!! I'm so glad they were available and so helpful! I highly recommend them!

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Je suis tellement heureuse que Synkro ait une solution pour cueillette de commande à mes évènements.
Je voulais offrir à mes clients la possibilité de récupérer leur commande lors d'un événement auquel je vais participer. Maintenant, je peux offrir cette option car je peux proposer mon inventaire à n'importe quel point de vente où le client récupérera sa commande. C'est un avantage pour mes clients et un énorme avantage pour moi. Je n'ai pas à déplacer l'inventaire à chaque endroit créé ; ça se fait automatiquement.

Aujourd'hui, j'avais besoin d'informations et de soutien technique, et mon problème a été résolu en une heure ! Ouf ! Je suis tellement contente car ils étaient disponibles et super serviables ! Je les recommande fortement !

Catherine

Semences du Portage
Canada
3 months using the app
January 10, 2024

Overall the functions are perfect and I recommend the free 30-minute introductory meeting to get a first overview and support by the first steps. Haven´t had such professional, quick, and friendly support for a long time. The way of dealing with customers and their challenges is more than outstanding above all even compared with all the other support we got over the last few years from other suppliers. This makes "working with Syncho" already a personal success for our team.

Sk8erboy®
Germany
14 days using the app
December 23, 2023

It has been a year-long journey searching for the perfect multi-store app, and we think we've finally found it! Far easier and far more intuitive than anything else we've tried, and the customer service has been incredible. Early on, we flagged an issue we were having with certain types of orders syncing, and Eric responded within 12 hours and had the solution created within a couple of days.

AGH Shop
Canada
2 months using the app
January 31, 2024

Synkro solved my challenge of synching inventory across multiple stores and saved me $ by eliminating the need for another app I was using. When I raised a few very specific questions, Eric replied quickly with thoughtful suggestions. 100% recommend!

mazi + zo
United States
9 days using the app
November 24, 2023

A really useful app that helps me manage my inventory between different markets, has lots of other really good capabilities.

Support has been nothing short of AMAZING!

Case Monkey
United Kingdom
24 days using the app