Reseñas (405)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 6 de octubre de 2024

The Invoice App fails to work as needed about once a month. Overlapping characters and text are a recurring problem that I have to call them to fix. Most recently, the App had difficulty loading and it took a minute for me to print an Invoice, instead of 10 seconds. It took 10 days for them to resolve the issue and that's just too long. I am now looking to see if I can find something more reliable.

Wheatley Wares
Canadá
Casi 5 años usando la aplicación
Fecha de modificación: 3 de julio de 2024

Update 03rd July 2024: since we are a regular customer, it looks like the support of Invoice Falcon does not care about us anymore. They seem to care only when we are a new customer, then they try to convert us to a regular customer. I am disappointed. I sent 2 requests by email since 2 weeks and have not received any feedback. It was not like that in the past. They replied very fast when I sent support requests. Too bad. I am actively looking for an app to replace Invoice Falcon and will uninstall it as soon as I find a good one which is easy to use and which has a better support.

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Old review (when I was still a new customer, when their support was still active):
I can't recommend a better invoice app for your Shopify store than Invoice Falcon. The app provides me with all features needed by our company's store and is working really well. Moreover, Kartik and Sandesh from the support team of Invoice Falcon are awesome. They reply to all my support requests (either by chat or by email) in some minutes, with very kind words! I had some urgent questions for them like at 11pm in their time zone sometimes, and they were replying! I couldn't believe my eyes, plus their replies solved my issues very fast.

So, in short, excellent invoice app and truly exceptional support. Keep the good job up!

Sortiraparis
Francia
Más de 4 años usando la aplicación
Fecha de modificación: 25 de noviembre de 2019

This app helped me create the invoices i was looking for. The best part of this app is the customer service, super helpful & made everything user friendly

Mellow Daze Boutique
Estados Unidos
2 meses usando la aplicación
Fecha de modificación: 30 de octubre de 2019

The application is awesome, I fully configured my Invoice template. Really easy to use. I highly recommend using it and you even got a free plan.

WEAVERS Australia | Official Website | Beach Towels
España
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 18 de mayo de 2024

### A Cautionary Tale: My Appalling Experience with This App

I must share my disheartening experience with this app, which has rendered our reconciliation process utterly impossible. It's been frustrating beyond words. The app frequently hangs, causing significant delays and interruptions. Moreover, the invoicing process is a nightmare, constantly malfunctioning and compounding our frustrations. Given the exorbitant monthly fee, it's an absolute rip-off.

The nightmare doesn't end there. Every single month, we face these recurring issues. When we seek assistance, the support team's responses are utterly unhelpful. They either deny the problem exists or offer vague assurances that they're "working on it," which only adds to our frustration.

The most shocking part is that we've recently discovered they're sharing our sensitive data with third-party developers without our consent. This flagrant breach of trust is unacceptable, and Shopify should take strict legal action against such unethical apps. The security of our data should be paramount.

### Update as of March 09, 2024 – A Word of Warning

I want to warn everyone using this app: its data is highly inaccurate, leading to serious issues with calculating monthly sales and taxes. If you're relying on their CSV files, be extremely cautious. To make matters worse, their customer service is lethargic in addressing these critical issues – we've had to wait for weeks for resolutions.

**P.S.:** The problems persist without any resolution in sight, even after a significant amount of time has passed.

### Final Verdict as of May 18, 2024

Today, we are removing this application. After wasting years, we've realized that expecting any improvement is futile. This app is definitely not suitable for India or for sellers handling over 5,000 orders a month. Save yourself the trouble and avoid this app.

Meadbery
India
Alrededor de 4 años usando la aplicación
29 de junio de 2020

This app is simple and efficient, even with the free version. It's a great help to manage our orders.

lundi
Francia
Alrededor de 2 meses usando la aplicación
16 de mayo de 2023

Invoice Falcon is user-friendly and has time-saving features. It is secure and really efficient. It is reliable, fast, and responsive. It functions smoothly, without crashing or freezing, and responds quickly to user inputs.

Oropel Jewelry
India
Alrededor de 2 meses usando la aplicación
15 de marzo de 2022

The good thing is you can edit everything before printing in pdf. That's what I needed. Really Great customer team.

OTSO
Andorra
Alrededor de 2 meses usando la aplicación
Molecular Apps respondió 15 de marzo de 2022

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.

Regards,
Invoice Falcon

17 de octubre de 2019

Excellent app, with a lot of customizations. Really impressed by the perfect customer support, thanks !

Bluedigo
Francia
Alrededor de 2 meses usando la aplicación
Molecular Apps respondió 19 de octubre de 2019

Thank you so much! I hope you're having a great time using Invoice Printer Pro. If there's anything I can help you with, please feel free to let me know. :)

Best,
Sandesh.

Fecha de modificación: 29 de julio de 2019

this app is nice im enjoying the feture , nice cutomer support and they are very up to date with helpful.

@you should to add some feture #barcode option # box custom color # #supplier name change to COMPANY NAME with bold its sound to nice . #Return slip

GYM SUPPLEMENTS U.S
Bangladés
Alrededor de 2 meses usando la aplicación
Molecular Apps respondió 29 de julio de 2019

Thank you so much for your review! We really appreciate that you took the time to download, install & share feedback on our app. We're working on your suggestions to improve the app, and we'll update you when they are live.

If there's anything else that we can do for you, please feel free to reach out to us anytime! :)

Best,
Sandesh