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this app is very useful and I would recommend everyone to try it out! The app support is also helpful and quick to respond
I use Invoice Falcon to automatically generate and send out my invoices via E-Mail. Works like a charm. Best of all, the developers are really responsive to support requests, fixed one small issue I had within a day or two.
Hey, there. Kartik here from Invoice Falcon. Thank you so much for taking the time to write a review. I really appreciate it!
You are absolutely right that our app's GUI translations are not perfect. It is something we plan to fix very soon. We currently use Google Translate to translate the text in the UI of our app. However, the 23 languages we support for our invoices & emails are vetted by our users and professionals, and I can assure you that they are of great quality.
Even if they are not, we always ensure to be responsive and resolve all issues/queries/concerns within 24 hours. Invoice Falcon is our bread & butter, our livelihood and we will strive to make it a great invoicing experience for everyone everyday.
I've written to you with more details on your personal email address. Please take a minute of your day to read it and I'd love it if you could reply back to me. We're anxiously waiting. :)
Best,
Kartik.
Great app. Very comprehensive and flexible, and at the same time super easy to configure. The support has been first rate too.
I love the design and all the options to customize the invoice. I couldn’t add the VAT ID number that I collect via Exemptify, but this was no problem for Sandesh and the support guys! They managed to integrate the systems and in no time it was solved. Now I meet EU law requirements with a beautiful looking invoice. Highly recommended! Thanks Sandesh!
Still having some glitches such sas discount will not updated with shopify
and invoice dollar amount won't match with the shopify order which causing lots of problems for payments
I selected one customer to send an invoice to them and it sent invoices to every customer I've ever had even though the UI showed one customer selected. I am in the process of dealing with over a hundred customers that think I am charging them for orders they didn't make.
perfect app for B2B orders, it's easy to personalized & automation is very nice for B2B clients. Major +, you can creat invoice in it that are not linked to a shopify order
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Really easy to use. This is what I searched for these days. Changes easy to make. Tested some apps, but that one is the right one.
Have really helped me out with getting printed a ton of invoices in bulk. Also love the design of the invoices. And again, the print bulk feature is like no other.
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with its design and features.
Regards,
Invoice Falcon
We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality:
1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day.
2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting.
3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together.
Will uninstall.