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Just beginning to use the app. I had a quick support question and response was helpful and timely. Looking forward to seeing how it works for our operations, but so far so good.
I used this app to pay for purchases made on an account with us through our Shopify POS store. It makes it simple and quick, and with the PO order functionality I have speed up getting paid. I reached out to the owner and I got an immediate response. He is adding a search and filter function to the invoice section soon (Dec 31, 2019), so that I can quickly find sent and printed invoices. Highly recommend!
Practical & easy ! This app is very usefull and I will win a lot of time thanks to it. Also, I had a very fast answer to my questions by email !
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
A great app and excellent customer service. I had a few questions, went on live chat and they offered to connect via Google Meet to run a demo. All the best team.
Good app for printing invoices + shipping info! Would def recommend to small business.................
What an amazing app. It answers to all my asks from an app and looks professional. Thank you so much!
Hey, there. Kartik here from Invoice Falcon! Thank you so much for the kind words about our app. We're really glad you like it. :)
Great app, very customizable, and amazing support from Sandesh. Would definitely recommend, as we tried more expensive invoicing apps before that did not have as much features and with non existent support. Go ahead and try it!
So far so good. Crazy quick support and feature addition. Asked to be able to see whether or not the invoice was sent yesterday, and they added it during the night.
Thank you so much! Your feedback to show the status of the email was very valuable, and adding it to our app has helped us make the lives of all our users much easier. I hope you're having a great time using it.
If there's anything else I can help you with, please feel free to let me know. :)
Best,
Sandesh.
Even if this app didnt fit our needs I would give it more than 5 stars just based on the incredible customer support!
We thought this app would be good to print itemized receipts/invoices. At this point we are using the free application, and it was very easy to set up and customize the basics. Using the app is also simple, as you access Invoice Printer Pro directly from the order page.
If customer support were rated on a scale of 1 to 10 they would easily score a 20.
I contacted their customer support with the problem of discounts not appearing on the invoices, and was contacted literally within 5 minutes by one of the 2 app developers. I do not remember ever getting a quicker response, not to mention from someone so pleasant and knowledgeable, from any other entity's customer service. The problem was fixed by the next day and works perfectly now.
All in all, this is a great app for our needs. The free plan is pretty basic, but it is completely free with no limits on printing, etc. We will be upgrading to a plan with a minimal monthly fee, as we would like more freedom to edit the invoices. The pay plans also have a free 7 day trial.
First, thank you so much for highlighting the issue of discounts not showing up. It was a specific case we had not handled before and had it not been for you, it would've been left that way. But thanks to you, our invoicing system is stronger and more robust than ever before. We are really grateful to you for that.
And second, thank you for the kind words in your review. We really appreciate that you took the time to install & share feedback. If there's anything that we can do for you, please feel free to reach out to us anytime! :)
Best,
Sandesh.
Absolutley brilliant app. The easiest Invoice set-up ever, used Shopify Order Printer and Order Printer Pro, both now gone, Falcon does it all. Super quick support, I have a couple of feature requests pending, will update once installed.
Update, new feature created over-night, very impressed with this and and in particular the support
Thank you so much for a great review! We really appreciate that you took the time to download and install our invoicing app. We hope that we were able to get your feature requests rolled out into the app exactly as you wanted them! :)
Please feel free to reach out to us anytime.
Best,
Sandesh