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Looks good so far. Easy to use.
The best invoice program I found so far. You can also make a bulk csv file of all transactions per month. A feature I found difficult to find with other apps.
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
This app is amazing - Customizable as well without being too complex. Has saved me a lot of time by auto-sending our invoices rather than having to manually send them out. I highly recommend them.
Great App and even great customer support! Highly recommended! Priyanka was very prompt to respond to our emails and went above and beyond to resolve our issue.
Decided to stay on the app after some bad experiences - periodic changes to "improve" their app adversely impact other areas, such that invoices and/or credit notes are no longer accurate. Could manually correct some of these errors before, but latest error could not be manually corrected and required their intervention, which while initially slow, did eventually remedy the problem and the app is once again fully functional.
I hope they continue with this more attentive customer service support. It actually started so well with them (3 years ago) and gradually over the past couple of years had a decline in customer service and reliability - suspect this is because the staff are seemingly entirely different now - but hopefully that decline is being proactively reversed.
We had the app for several years. Their customer service was great at the beginning but is terrible now. We contacted them multiple times regarding billing over 30 days ago and no reply. We had to open a case with Shopify to ask them to reply to us, and no reply. We're done and just deleted the app.
Love the Falcon Invoice app, and the team is very helpful and nice. We had a technical glitch with invoices not coming through our mailbox, and it was fixed in less than 24 hours. Would recommend it to everyone!
Very responsive customer service team! They helped us to resolve our issue immediately.
I just started using this app and so far it is perfect! Super easy to set up and customize and very easy to print or send invoices. Bonus for me is it works on Safari, unlike some of the other apps. Highly recommend!
Thank you so much for your review. We really appreciate that you took the time to download, install & share feedback on our app. If there's anything else that we can do, please feel free to reach out to us anytime! :)
Best,
Sandesh.
It was very good app before but right now it is glitching, it doesn't load properly once opened. Gives me heroku errors, it became very unreliable, have been using it for 2+ years but looking to switch now.
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with our support.
Regards,
Invoice Falcon