Invoice Falcon , 382 avaliações

no progress bar in the fronted, no improvement since 1-2 years of installation. paying monthly and still wasting time and having a lt of issues

it's ok. it glitches a lot. totals don't match what is on the order. service is good, but I cant wait weeks for it to fix, I need to be able to send invoices right away.

I don't know what's going on but for several months nothing work. We can no longer export our invoices in CSV format (this is very important for compatibility) and our customers can never download their invoice. The main thing is not working. We were promised that the problem would be solved today, in the end no feedback from the sav. Lost money. I leave two stars because there is a wide choice to personalize your invoices.

We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality:

1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day.
2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting.
3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together.

Will uninstall.

Bait and switch on the free plan, useless to use a free plan. Just try one of the other invoice options in the app store.