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I just downloaded Invoice Hero through Shopify this morning, have used it for two invoices and so far I am so pleased! JAYAKRISHNAN popped up on my chat screen immediately and was very helpful.
I love the look of the invoices and it has so many customizable features. I inquired about removing some columns off the layout and Uchit helped me out a lot and went through things step by step. We weren't able to remove everything but it still looks great.
Useless app, no customization available, terrible customer service, can't help at all with an absolutely simple task.
Hi Lukas,
I am Reshma, Customer Success Manager at MLVeda - Invoice Hero Team
Invoice Hero app provides a list of invoice customization in the app's admin. Also, the technical team is trying to meet all the expectations of the store owners and readily working to provide all possible customizations for the invoices.
However, we are sad to know that your experience of the app was not as expected and your requirements were not fulfilled at the moment.
The team is already working on the mentioned customizations and as informed by agent JayaKrishnan it will be available in the upcoming versions of the app very soon.
Lukas, one of your requirements of regenerating the old invoice is possible by reinstallation of the app(for now). Do let us know at support@mlveda.com if you wish to give it a try and we will be there to assist you!
Cheers,
Reshma
Customer Success Manager | MLVeda
Does what it says and gives me the documents I need for my customers. My tech support contact, Amol, was extremely helpful and patient in solving my issues. Thanks, Amol!!!
Amol was great to work with. He answered all my questions with patience and accuracy. He made learning how to use Invoice Hero, very easy.
Thank you for the kind review and much appreciate your acknowledgment of our customer success team.
We'll be releasing a few neat features on Invoice Hero - stay tuned!
A great app if you need to add invoices to your confirmation emails. Jayakrishnan helped me a lot during the installation and made sure everything works smoothly. Highly recommended!
Brilliant app! That gives you the chance to create professional-looking invoices. Also, the customer service is great, Bhavik was so helpful with a question I had. 5 Stars!
Great to hear that Invoice Hero is working out well for you. Thank you for the feedback!
Ayesha was very helpful and knowledgeable.
I just downloadend this app.
While I had a litte trouble with it Harun from the help center could help me very quickly and qualified.
So far, everything runs smoothly. Highly recommended. The customer support is top-notch, fast and friendly. I spoke with Harun who has been of great help solving my problems.