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This app is very useful. I have had a few issues working through it but their support has been good
Great little app, does exactly what we wanted which is generate PDFs of an invoice. Really easy to e-mail the customer the invoice with one click (sends it to the default e-mail address on the customer file). Their support team is super quick to help if you have any problems!
Your platform is down, and I'm left hanging with disrupted operations. What's going on? Your lack of communication is beyond frustrating.
Hello,
Your two 1-star reviews are the first time we're hearing of your issues, as we did not receive any communication regarding the issue from you via our email address or our support system.
As per our monitoring system as well as manual checks performed just now, all services are operating normally and we've not received any messages from other users regarding any issues.
Can you please elaborate what exactly doesn't seem to work for you? We'd be happy to help you get it sorted out ASAP, but as of right now it looks like everything is OK on our end.
We will also try to get in touch via the email addresses associated with your accounts.
UPDATE on 08/18: We've checked both your stores again, and it seems that over 500 invoices have been processed on your behalf already this month. So it seems like everything is working normally. Please do reply to our emails so that we can figure out what exactly your issue is with our app, because everything looks fine on our end.
Best regards,
Louis @ Invoicify.me
Excellent customer support and timely feedback.
Great app to use. Helpdesk responds quickly in case of problems. We have been using it for over a year now and it works fine.
This is a very nice app. Creates professional invoices. We use to quickly and easily send an invoice via email to customers.
Highly recommended!
We were able to test it for free as promised!
Was simple to use and their support was excellent and swift! 5 Stars so far!
Very happy with it!
zero support. One fine day this tool just stops working. Email support, no reply. And we pay for the tool, mind you.
Ik ben zeer goed geholpen geworden door Louis! Hij heeft voor mij het formaat van mijn logo aangepast, zodat die mooi op de factuur staat.