Oh My Guts
Ipacky really helps us minimizing packing orders. Especially the feature of virtual barcodes, orders tags helps us by optimize our processes. It's a great app which we really recommend. Especially the service from David is great!
Perfect for (almost) eliminating order picking errors. Good range of options to tweak for your setup. Virtual barcodes are a great way to ensure Kits and Multi-Packs include every item required. iPacky is much cheaper than some alternatives we explored which wanted a $500 setup fee.
Picking a lot of orders with multiple packers made us look for an easy, reliable and most of all, fast way of checking orders before shipping. We needed a solution to remove errors from our shipments and at the same time speed up the process instead of slowing it down with yet another task. iPacky solved all these issues for us and more. Not only providing us with a very fast way to make sure each order was packed correctly, but also an improvement of our workflow. Making our existing workflow better, faster and easier. Now we can also provide extra packing instructions depending on the product ordered, follow up with the right e-mails to clients, fulfill orders and even check or add the right shipping label. Finally, not only the app itself is impressive. Also the support we get. In our case we have unique order statuses to manage our shipping and automated labels. Of course these unique states were not known by Shopify or iPacky. With 1 support request a new function was added within 48 hours to make iPacky fit perfectly within our existing system. I can recommend this app 100% to anyone in need of managing packers and followup on picking control. Even if you have a unique way of handling orders or do it all on your own, iPacky can be your perfect fit. As an added bonus you also get statistics, showing how many orders need to be done, how long it is estimated to take, average picking time, overall and per packer, ... Just try it out, you will not regret it! A very happy user.
We've tried a few other scanning apps... (some better than others), but they all seemed to miss certain features or functionality that we were after. Then we came across iPacky. It had more features than the others, but.... The thing we love the most is that the company's CEO David actually listens to his customers, and has implemented, or is in the process of implementing new features that we, and others have asked for. 100% best customer service we have had. Keep up the awesome work!
I have been looking for app like this for the last five years. There are a couple of apps that do similar things, but each of them was missing a functionality or is not as effective.
What we like is that when you scan, a picture of the item appears which is additional verification and help.
It works very smoothly and has a lot of of preferences and settings that can customise how to use the app quite a lot.
Also, we suggested a feature and 1 week later they had it done and ready to test it... great!
We have installed it on all our storefronts. Highly recommended
This is a great app which I totally recommand. It does exactly what I needed. We are now able to scan our orders so we wont have shipping errors any more. We tried 5 different apps and here are some reasons why we chose this one:
- App is working on Desktop and ipad
- One great function which we really like is that we can scan barcorde and/or SKU what is very useful for products with variants - We feel that this app is the clearest In the first step it was not possible to scan shipping labels but support was outstanding and they made it possible within hours.
Thank you very much!
ManCave Grooming Limited
Easy to use and nice interface with product images and description. Our pick and pack errors are now close to zero!
Thank you for the great review and useful feedbacks.
I had used other apps for checking / packing orders. I changed to this one due to one reason only. These guys they hear you and they conside your feedback implementing stuff in less than 24h. Unreal! I will not use any other app for this fuction. Hopefully we scale our business to the point we might need to pay membership multiple times to help them grow as well. Keep up the good work Fellas!
Thanks for the great feedback! We will continue to work hard for you :-)
Excellent App, does exactly what we require, helped to reduce picking faults, which therefore increased capacity in customer service, saved us extra postage charges all whilst increasing the customer's satisfaction score. The support team are always very responsive and carried out a few minor tweaks for us which made this app the best out of all the ones available.
As always we appreciate your feedbacks, and will continue to support you in the best manner possible.
Excellent app, does exactly what it sets out to do at a better price point then its competitors. Supported by a fantastic team that takes the time to listen to their customers and improved the app based on customer requirements. Highly recommended.
Thank you for being a great customer and giving feedback on improvements. This makes us and iPacky better.