Anmeldelser (111)
the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" what orders were already printed, but now it no longer does that either. So i have to remember what order # i last printed to or theres duplicate slips printed. Again, CS lacked in a fix on this. Basically gaslight you into thinking it never worked that way previously. Fees + app cost is very high and they dont even make it clear to you that youll be charged fees. Truly is a bummer since the app has a lot of potential if theyd fix these 2 issues and improve their CS. On the look out for an app that can save orders as partially fulfilled until ready for shipment, and correctly marks orders as printed under packing lists.
Hi. You gave a feedback on email that this is working now. We would appreciate if you could update your review.
iPacky is a very powerful tool that has enabled my store to ensure 100% picking/packing accuracy. As my store has over 70 SKU's, picking and packing errors were prone to happen from time to time. With iPacky and its scanning system, I am ensured my picking/packing team is 100% error free. this has saved tremendous time and money with returns and order corrections! Definite must have for low/high SKU store owners to ensure 100% picking/packing process!
Thank you so much for this excellent review!
I want to say thank you to David for the great support every time, the app is very helpful for our fullfillment process!
Thank you also for a great business relationship.
First of all it's an easy to set up, easy to operate, meanwhile extremely customizable app with lot's of picking and checking options. You can use a phone, tablet, PC but even works and looks absolutely perfect on all our 3 kinds of Zebra "mobile computers", you just have to have a browser.
If you want to have a better app for picking and checking orders you'll have to implement an ERP system for sure, but below many 1000 sqm of warehouse space and many-many picking people you won't need a better solution for sure. Added to that if you have any question David the CEO knows everything and I believe he is not really sleeping because he is literally anwsering to every message in 5 minutes 24/7 even weekends. So 5+*, it is literally the
Thank you so much for your detailed and excellent review! We are fortunate to have you as a customer.
iPacky has streamlined my entire picking/packing process and the accuracy of each sales order. My warehouse team's efficiency has exponentially increased - what used to take half a business day to complete is now decreased to 2 hours. iPacky has a well-thought-out operational process from generating picking orders (with BIN locations) to scanning in products (simultaneous SKU and LOT number scanning) to ensure product packing accuracy. The scan function is extremely useful as my team used to encounter countless packing errors. I have approximately 100 orders a day - each order having 10-12 products so finding a quick and easy to use solution is vital to my business's operational efficiency. The scanning UI is extremely user-friendly and its audio/visual cues prompt immediate correct/incorrect input - allowing packing workers to immediately identify packing errors. I was hesitant on trying iPacky at first due to many previously failed apps, however, the founder took the time to video conference me to learn about my business process, my needs and wants, and even made custom enhancements to further improve inventory traceability. I'm in the food business so traceability is a crucial part of my operational process. If your company deals with large amounts of SKUs, LOT, batch tracking, and traceability, then iPacky is the best solution in the market for packing pinpoint accuracy and precision.
We are so happy that we could fulfill your needs. And adding more useful functionality to iPacky.
I found this app while looking for a new system for our fulfilment and could not be happier. Easy to set up and the app ticks 99% of boxes that we needed. Any questions and feature requests David has replied promptly and efficiently. I would strongly recommend this app to anyone who is looking to improve or streamline their fulfilment operations.
It's been a pleasure helping your business grow.
Great app and top customer service. Exactly what we were looking for. Much cheaper than other alternatives on the market and just as good.
Thank you so much for the amazing review you gave us. We're happy to hear that our app has given you a great experience.
Our priority is customer service and we are ecstatic that we met that mark! Thank you again for taking the time to share your experience with us. iPacky team is grateful for customers like you!
If there's anything else we can do to help, please let us know.
Wishing you luck and success!
Best Regards,
iPacky Team
As soon as we started using iPacky we cut our shipping errors due to improper picking to zero. It is an outstanding app for businesses with minimum staffing in the picking/shipping area!
Thank you for sharing your review with us and the community!
We're happy iPacky helps you to avoid picking mistakes. Saving time and money is what we're all about.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Stay connected with us!
Team iPacky
I had used other apps for checking / packing orders. I changed to this one due to one reason only. These guys they hear you and they conside your feedback implementing stuff in less than 24h. Unreal! I will not use any other app for this fuction. Hopefully we scale our business to the point we might need to pay membership multiple times to help them grow as well. Keep up the good work Fellas!
Thanks for the great feedback! We will continue to work hard for you :-)
Excellent App, does exactly what we require, helped to reduce picking faults, which therefore increased capacity in customer service, saved us extra postage charges all whilst increasing the customer's satisfaction score. The support team are always very responsive and carried out a few minor tweaks for us which made this app the best out of all the ones available.
As always we appreciate your feedbacks, and will continue to support you in the best manner possible.