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We have been using iPacky for almost 2 years now, and it's been great. It has allowed us to move all our fulfillment to a third party distribution center. The warehouse employees find it very intuitive and easy to use, and mistakes are rare. The developer is also extremely responsive to support requests and/or feedback - for example, he helped us configure both virtual SKUs and barcoding aliases to fit our use case.
Thank you for your excellent review of iPacky. And being a long time (and one of our first) customers you have seen the development over time. And the feedback of third party fulfillment centers taking over with continuing the use of iPacky is especially important when the business grows.
Top customer service and expertise! Quick resolution on issues came up along the way! This app can really help mitigate human picking error during trial phase and now we decided go for it. Thank you David for being so patient answering every single question!
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Being able to eliminate human picking and packing errors can make all of the difference in improving the customer experience and your workflow.
Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy packing!
Best Regards,
iPacky Team
I found this app while looking for a new system for our fulfilment and could not be happier. Easy to set up and the app ticks 99% of boxes that we needed. Any questions and feature requests David has replied promptly and efficiently. I would strongly recommend this app to anyone who is looking to improve or streamline their fulfilment operations.
It's been a pleasure helping your business grow.
As soon as we started using iPacky we cut our shipping errors due to improper picking to zero. It is an outstanding app for businesses with minimum staffing in the picking/shipping area!
Thank you for sharing your review with us and the community!
We're happy iPacky helps you to avoid picking mistakes. Saving time and money is what we're all about.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Stay connected with us!
Team iPacky
iPacky has streamlined my entire picking/packing process and the accuracy of each sales order. My warehouse team's efficiency has exponentially increased - what used to take half a business day to complete is now decreased to 2 hours. iPacky has a well-thought-out operational process from generating picking orders (with BIN locations) to scanning in products (simultaneous SKU and LOT number scanning) to ensure product packing accuracy. The scan function is extremely useful as my team used to encounter countless packing errors. I have approximately 100 orders a day - each order having 10-12 products so finding a quick and easy to use solution is vital to my business's operational efficiency. The scanning UI is extremely user-friendly and its audio/visual cues prompt immediate correct/incorrect input - allowing packing workers to immediately identify packing errors. I was hesitant on trying iPacky at first due to many previously failed apps, however, the founder took the time to video conference me to learn about my business process, my needs and wants, and even made custom enhancements to further improve inventory traceability. I'm in the food business so traceability is a crucial part of my operational process. If your company deals with large amounts of SKUs, LOT, batch tracking, and traceability, then iPacky is the best solution in the market for packing pinpoint accuracy and precision.
We are so happy that we could fulfill your needs. And adding more useful functionality to iPacky.
I must say this app is game changer for warehouses, above all its so much cost effective compare to this you will find ERP solution with heavy investment. We are really happy as support from guys is just awesome in minutes will be with you to help you out so far not seen any major issues in app. I must recommend this.
Thanks
It's been our pleasure helping you to streamline your order fulfillment process. Thanks so much for the excellent review!
I was asked if i could write a review however iPacky and the developers do deserve the 5* review!! I was a little hesitant at spending the money on this app at first but we needed the ability to scan and check orders as they were packed, and now i wouldn't be without iPacky in our workflow. There's been a couple of features i have asked for and quickly they have been added!! There are many other features within iPacky, such as pick lists, which currently we don't use but i am looking at implementing them into our work flow and i'm sure they will only be an improvement to our workflow!
We're glad we could help your business
I had used other apps for checking / packing orders. I changed to this one due to one reason only. These guys they hear you and they conside your feedback implementing stuff in less than 24h. Unreal! I will not use any other app for this fuction. Hopefully we scale our business to the point we might need to pay membership multiple times to help them grow as well. Keep up the good work Fellas!
Thanks for the great feedback! We will continue to work hard for you :-)
This is a update on the app, after using it for a bit i am very impressed with how well it works! It talks with shopify flawlessly - we print our packing list from ipacky, print shipping labels through Australia Post then pick, scan and pack our orders with 100% accuracy with only a few minutes added to our packing time overall. Customer Support is on point and amazing. We are very happy with this app! save yourself the mistakes and get this app for your business! There is nothing more powerful like this app on the market especially for this price.
We appreciate the fantastic review and are very glad that you will start using iPacky soon.
If any questions come up, just let us know and we'd be happy to help.
Glad to have you as a customer. Keep up the great work!
All the best,
iPacky Team
Since we have started using this app, the human error of shipping the wrong goods got solved. Great app.
Great feedback! We're happy that you're satisfied with iPacky.