Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 11, 2024

We are having such an amazing experience using this app. Not only that this app supports our order fulfilment process and reducing errors significantly, but also, the support has been amazing! They have been responding promptly solving our questions and concerns which helped us taking the fulfillment process to a step further. We have tested a few other similar apps but found ipacky the easiest and flexible among all. So glad we found this tool! Would definitely recommend!

ARMOR THE POOCH
Canada
11 months using the app
iPacky replied April 12, 2024

We're so happy that you're satisfied with iPacky. And for your excellent review!

March 29, 2024

When we were adopting a fulfillment app, we had a few choices. I'm surprised this one doesn't have hundreds more strong reviews! iPacky stood out with it's easy-to-navigate interface with many features. The overall look is sleek, understated and distinct from other browser-based software I've used, in a good way.

There's a ton of features and I was quickly able to identify the ones we needed. The various settings felt a little spread out at first, but the designer is good about scheduling a video demo with new customers. A few days ago I reached out to their support with a couple questions and got a response back in less than 24 hours. (With those questions addressed, we officially have no issues with the app and I have 0 reasons to not leave a 5-star review.)

Definitely feels like this was designed by someone familiar with how Shopify works and crafted solutions that can apply to a variety of businesses. Obviously, it's nice to use a service with such dedicated support. I won't have to be worried about him not knowing about the latest patch or changes.

It's been about 3 months and we're already checking all our direct orders via iPacky (and some larger wholesale orders too) and regularly sorting 100-300 orders a week into batches. Thanks iPacky!

Cantrip Candles
United States
2 months using the app
iPacky replied March 31, 2024

Thank you so much for your very good and detailed review!

February 27, 2024

Good for small business packing needs of scanning items to ensure order correctness. Helpful tool that allows multi-order picking into multiple containers as well.

Cardshellz
United States
6 months using the app
iPacky replied February 28, 2024

Thank you for using iPacky.

April 21, 2024

Good software, easy to set up and convenient to use. Good app supports as well, usually get back to us in one day.

With ipacky, we can have our items scanned when dispatching and it help catch some picking errors. Reduced our customer services time.

Aid Station
Australia
About 2 months using the app
iPacky replied April 23, 2024

Thank you so much for your excellent feedback!

February 22, 2024

While the app has really been working out for us with regard to keeping track of who is packing orders and what is being packed, one thing that we really found helpful was the customer service. We talked with the developer personally and gave him our feedback regarding a particular feature and he made accommodations for us. We really appreciate this and are thankful for iPacky in general. This app has helped to streamline our productivity and our communication amongst our staff and it is appreciated.

Den's Tea
United States
4 months using the app
iPacky replied February 24, 2024

What an excellent review! Thank you.

February 8, 2024

iPacky has made our warehouse so much more organized and has made pulling and packing orders efficient! The metafield bin locations and barcode scanning has made pulling orders much easier with less chance of human error. David did an onboarding call with us to help set everything up and gave us tons of great tips for how to use iPacky. The support is always very responsive and helpful with answering any questions we have. Highly recommend!

JapanLA
United States
8 months using the app
iPacky replied February 10, 2024

Thank you for your excellent review! We're glad that you're satisfied with iPacky and our support.

March 3, 2024

We have just started using iPacky and I am so happy we found it! We have it setup with Shopify and StarShipit and it has saved us so much time, not having to print packing lists and match them up with labels. Being able to see order notes too while your packing is great. We are only using the manual packing so far, and have already been saved from forgetting quantities on numerous orders. Well done!

A Better Marketplace
Australia
8 days using the app
iPacky replied March 7, 2024

Great to hear that iPacky has solved your pick & pack issues. And thanks for the great review.

February 19, 2024

Great support, easy setup and saves us a lot of time and has improved picking consistency.

ReDial
Australia
11 months using the app
iPacky replied February 21, 2024

Thank you! We're happy to help 😊

January 23, 2024

Woks great and makes it possible to work with bin locations.

Timi of Sweden
Sweden
Almost 2 years using the app
iPacky replied January 24, 2024

Happy to hear that iPacky is working well for you!

January 2, 2024

The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.

Maskscara
South Africa
About 2 months using the app
iPacky replied January 3, 2024

Thank you so much for your great review! It's always a pleasure to help.